Subject: New Reply Received - 9422423340 - Mattress Return request
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 08:31:42 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9422423340 - Mattress Return request  Ticket comment <div dir="auto">Dear team<div dir="auto">Thank you for your response.</div>
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<div dir="auto">I was requesting the warranty of bed also, kindly inform me If its covered by warranty or not.</div>
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<div dir="auto">Thanks and regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 9 Apr 2023, 11:45 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Homam,<br><br>Thank you for writing back to us,</div>
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<div dir="ltr">As we have checked, order 9422423340 was delivered to you successfully on 02/04/2023 without any complaints,</div>
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<div dir="ltr">As per our policy mattress can not be returned. You can check our return policy at:</div>
<div dir="ltr"><a href="https://helpae.homeboxstores.com/en/support/solutions/folders/44001185948#" rel="noreferrer" target="_blank">https://helpae.homeboxstores.com/en/support/solutions/folders/44001185948#</a></div>
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<div dir="ltr">Please note that iValue Single Foam Mattress in American Quilted Fabric - 90x200x12 cm is not covered with a limited warranty against any issue since the mattress was delivered without any complaint.</div>
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<div dir="ltr">Thank you for understanding. </div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The HomeBox Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6018127