Subject: New Reply Received - 9422893827 - Furniture Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 21:13:15 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9422893827 - Furniture Return  Ticket comment <div dir="ltr">The chair has a kind of defect that's why I am returning it. It is not going back nor It is not bending for relaxing </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 6, 2023 at 12:51 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Sheeraz,<br><br>Thank you for reaching out to us,</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused,</div>
<div dir="ltr"><br></div>
<div dir="ltr">As per our policy, we do not accept the return of products that have already been assembled, unless there is a manufacturing defect. We reserve the right to check for defects and will repair or replace the defective products at our discretion.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are sorry to inform you that we can not accept this return, If there is any issue with the chair please provide us with more details and pictures showing the issue so we can assist you further.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5998825