Subject: New Reply Received - 29021101858320221009 - Pending replacement
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 07:53:48 +0000

Hi Aws Adra,  The customer has responded to the ticket.  29021101858320221009 - Pending replacement  Ticket comment <div dir="auto"><div>Hello,<div dir="auto">I have checked other recliners in fujairah homebox and it was not satisfactory. So, once the stock is available pls let me know, then we can raise a return </div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Daniel </div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 5, 2023, 04:04 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Daniel,<br><br>Thank you for writing back to us,</div>
<div><br></div>
<div dir="ltr">We apologize for the inconvenience we are sorry to inform you that the recliner you have is not available at the moment, we regularly restock our stores, but we do not have a set calendar that allows us to know when the item will come.<br><br>In this case, the replacement is not possible since the item is unavailable but after your confirmation, we will raise to return the item for a  credit note refund so you can shop for a new recliner from the store.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979790