Subject: Note Added - [#5982740] 165284834 - Item Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 01:22:02 +0000 (UTC)

Hi ,    Faizal Maradeya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5982740    Subject:  165284834 - Item Issue   Requester: deena    Note Content:   <div>
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<div dir="ltr">Please close this </div>
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<div dir="ltr">Thanks and Regards </div>
<div dir="ltr">Faizal Maradeya</div>
<div dir="ltr">057910040</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 5, 2023 3:42:15 AM<br>
<b>To:</b> Faizal Maradeya &lt;[email-masked]&gt;; Zulema Pereira &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5982740] - 165284834 - Item Issue
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div dir="ltr"><strong>Reminder,</strong></div>
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Hi Team,<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
<strong dir="ltr" style="box-sizing:border-box; font-weight:700">Item Confirmation - Item Code Issue<br style="box-sizing:border-box">
</strong><br style="box-sizing:border-box">
Item name:</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<a href="https://www.homeboxstores.com/ae/en/Dining-Room/Table-Linens/HOME-BOX-Indo-Samara-Rubber-Placemat---38-cm/p/165284834" rel="noreferrer" target="_blank" style="box-sizing:border-box; background-color:transparent; color:rgb(44,92,197); text-decoration:none; word-break:break-word">Indo
 Samara Rubber Placemat - 38 cm</a> - 165284834</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<a href="https://www.homeboxstores.com/ae/en/Dining-Room/Table-Linens/HOME-BOX-Indo-Reeva-Rubber-Placemat---38-cm/p/165284835" rel="noreferrer" target="_blank" style="box-sizing:border-box; background-color:transparent; color:rgb(44,92,197); text-decoration:none; word-break:break-word">Indo
 Reeva Rubber Placemat - 38 cm</a> - 165284835<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
Issue Description: Cx placed the order for (<strong dir="ltr" style="box-sizing:border-box; font-weight:700">165284834</strong>) but she is receiving (<strong style="box-sizing:border-box; font-weight:700">165284835</strong>) instead.</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
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<strong style="box-sizing:border-box; font-weight:700">Please check the item code and confirm if the (165284834) design is as pics on the website.</strong>
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Thanks &amp; Regards,<br style="box-sizing:border-box">
Aws.</div>
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<blockquote class="x_freshdesk_quote">On Tue, 4 Apr at 12:29 AM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team,<br>
<br>
<strong dir="ltr">Item Confirmation - Item Code Issue<br>
</strong><br>
Item name:</div>
<div dir="ltr">
<a href="https://www.homeboxstores.com/ae/en/Dining-Room/Table-Linens/HOME-BOX-Indo-Samara-Rubber-Placemat---38-cm/p/165284834" rel="noreferrer">Indo
 Samara Rubber Placemat - 38 cm</a> - 165284834</div>
<div dir="ltr">
<a href="https://www.homeboxstores.com/ae/en/Dining-Room/Table-Linens/HOME-BOX-Indo-Reeva-Rubber-Placemat---38-cm/p/165284835" rel="noreferrer">Indo
 Reeva Rubber Placemat - 38 cm</a> - 165284835<br>
<br>
Issue Description: Cx placed the order for (<strong dir="ltr">165284834</strong>) but she is receiving (<strong>165284835</strong>) instead.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr"><strong>Please check the item code and confirm if the (165284834) design is as pics on the website.</strong></div>
<div dir="ltr">
<br>
Thanks &amp; Regards,<br>
Aws.</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Tue, 4 Apr at 12:18 AM <span class="x_separator">
, deena &lt;[email-masked]&gt; wrote:
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<table style="box-sizing:border-box; border-collapse:collapse; border-spacing:0px; background:rgb(244,248,250); word-break:normal; max-width:100%; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; overflow:auto; padding:0px 15px; min-width:500px; margin:0px">
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Deena</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.drpoXqRmY7siXFWctSIDUDx9OBwtSwaK8P1fI63gWVQ" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473528" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
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<div style="box-sizing:border-box; word-break:normal">Hello</div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.irJyISh6u4OlocMmKzFeoImLtdlcEwIrE0bvO7CtDuc" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473562" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">Hello, welcome to HomeBox!&#128075; I am Hannah, your support Bot.</div>
<div style="box-sizing:border-box; word-break:normal">مرحبا، شكراً للتواصل مع هوم بوكس! &#128075;، أنا هانا، بوت الدعم الخاص بك</div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lQzV_nuUbHGPxXExYHO18kmHGwZChEurfMyOsRUxz2I" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473574" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal"></div>
<div style="box-sizing:border-box; word-break:normal">What language do you prefer?</div>
<div style="box-sizing:border-box; word-break:normal">ما هي اللغة التي تفضلها؟</div>
<div style="box-sizing:border-box; word-break:normal">Type 1 for English</div>
<div style="box-sizing:border-box; word-break:normal">أدخل 2 للغة العربية</div>
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Deena</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PzYZhEaRAXZJOklyedtJZEXUcZZQe58BUJyM_4Mk374" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473530" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
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<div style="box-sizing:border-box; word-break:normal">1</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2yS8BcSQ8eYPcMYEL_ClFQeXNA6DjwqET-9j2Q_smFw" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473560" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">✍️ Please enter your name</div>
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11:08 PM, 03rd Apr</div>
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Deena</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VyPf08iuaxNCrIKgSab4kbb90pCKmmcyu5htkp0tyaw" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473535" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
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<div style="box-sizing:border-box; word-break:normal">Deena</div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g_CQ0rGky-IHnEq8yZ0gkEgl5cFkGWO0v88INUnzbZc" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473564" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">Hello, what can we help you with today? &#128129;&#127995;</div>
<div style="box-sizing:border-box; word-break:normal">1 - For help placing a new order</div>
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<div style="box-sizing:border-box; word-break:normal">At anytime during the conversation if you wish to come back to main menu, please reply "/0".</div>
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Deena</div>
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<div style="box-sizing:border-box; word-break:normal">4</div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iFS5shZU0-Rh4CGAvixkSuHhj1Fee_qexWI9WZLr4Xs" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473573" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">Our Returns policy can be found at <a href="https://helpae.homeboxstores.com/en/support/solutions/folders/44001185948" rel="noreferrer" target="_blank" style="box-sizing:border-box; background-color:transparent; color:rgb(44,92,197); text-decoration:none; word-break:normal">https://helpae.homeboxstores.com/en/support/solutions/folders/44001185948</a>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gwBvSWomjfXUxgC0rQFtPfQexUqu2FVJ1cGZnBQcKnk" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473569" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">If you are within the returns policy, and if you made your purchase online, the fastest way to return is online on our website.</div>
<div style="box-sizing:border-box; word-break:normal">Go to Order History in My Account, select the products you want to return and place a return request.</div>
<div style="box-sizing:border-box; word-break:normal">You can read more about how to return at:</div>
<div style="box-sizing:border-box; word-break:normal"><a href="https://www.homeboxstores.com/ae/en/return" rel="noreferrer" target="_blank" style="box-sizing:border-box; background-color:transparent; color:rgb(44,92,197); text-decoration:none; word-break:normal">https://www.homeboxstores.com/ae/en/return</a></div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LaK0-u4npUjwKXp5bS988ORLnTJ6JlGfPGd4jWpaj80" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473558" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">If you made your purchase of non furniture items in one of our stores, and your purchase is covered under our returns policy, you would need to visit the same store to return your purchase.</div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b4pJfmAa-8PIrjk62IbnssP-XvJ50sXnCujfcno_WEI" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473568" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">We are unable to accept returns for Furniture items or items that require assembly after assembly.</div>
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11:08 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3TKvy7ye9Iuv8Hp_JBgPsyZs_hlBH-MkkbojC5lgkZA" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473565" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Please share your Order number or invoice number to proceed further.</div>
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11:08 PM, 03rd Apr</div>
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Deena</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QcUFL7IYT_XX2eLOmtLwywhSrErY2SK0ep1DN8oj4EU" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473539" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
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<div style="box-sizing:border-box; word-break:normal">9423372052</div>
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11:09 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.quXjEo_yM3mNbeLZFn2HswjQPbeCTKcIBN55yBihxUM" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473575" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Please enter your email address. We will use this email address to communicate with you for your problem.</div>
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11:09 PM, 03rd Apr</div>
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Deena</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ei8z-aLgrYK9LRzotcctrkYg6X0wCjvS4KMwMoaSA98" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473525" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
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<div style="box-sizing:border-box; word-break:normal">[email-masked]</div>
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11:09 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GiHyPoqeLFQ59Vq14sM_rk7BYOSuHF2WYX2Vxd9MZoM" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473578" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">To help you further kindly reply with a single digit that corresponds with topic of your question today:</div>
<div style="box-sizing:border-box; word-break:normal">1 to return a non furniture product purchased online</div>
<div style="box-sizing:border-box; word-break:normal">2 to return a non furniture product purchased in Store</div>
<div style="box-sizing:border-box; word-break:normal">3 to check return pick-up status of a return request created online</div>
<div style="box-sizing:border-box; word-break:normal">4 to check the status of refund for a product already returned</div>
<div style="box-sizing:border-box; word-break:normal">5 for Returning a unassembled furniture item</div>
<div style="box-sizing:border-box; word-break:normal">6 for Other returns or refunds questions</div>
<div style="box-sizing:border-box; word-break:normal">Kindly only reply with single digit. Example reply "1" to return an order placed online.</div>
<div style="box-sizing:border-box; word-break:normal">To return to main menu please reply with "/0"</div>
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11:09 PM, 03rd Apr</div>
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Deena</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ztiVEMlQaBfqeNCOPCWkp97S0kv69P858amxgWGjuKI" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473536" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
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<div style="box-sizing:border-box; word-break:normal">6</div>
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11:09 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Pn8xyRqvWeAMf_3QYyOjmyBCAWgt2bVgTBg_FNh-7Fc" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473563" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">If your order was canceled by HomeBox, you will be refunded automatically. Refunds can take upto 2 weeks to show up in your payment account.</div>
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11:09 PM, 03rd Apr</div>
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Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HVfncryjDiDQu_eEkRukQH9eoQy4XdQc18iJtBpOksE" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473572" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
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<div style="box-sizing:border-box; word-break:normal">If you have returned your items to HomeBox, it takes 3 working days for our quality team to check the returned products and process refund. Once this is done, it may take upto 2 weeks for the refunds to
 show up in your account.</div>
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11:09 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xX7fNGusx36c6UBazX7r39EZC64AqBsPIHjS6yMi41E" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473571" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal"></div>
<div style="box-sizing:border-box; word-break:normal">If you have paid for your order by Cash, the refund will reflect in your My Credits account. You can use mycredits to make a purchase.</div>
<div style="box-sizing:border-box; word-break:normal">If you paid for your order using any other means, your refund would be sent directly to your original means of payment.</div>
<div style="box-sizing:border-box; word-break:normal"></div>
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11:09 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ru95R-kQPkA2wVcnGQIgFKvPfmfK2k686b1ulUHApjE" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473570" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">If you still have a query, please explain your query in detail below. Please include as much information as possible in a single message.</div>
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11:09 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hbOphQBZxRKy7nN12l7B0oN8kj7Ftild0RhtcChjSH0" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473523" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">Voucher</div>
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11:09 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fLJ8S1tQVij-Oj3uJJNi853CzmLjeOFxb-_siDBeaww" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473576" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Thank you. If you have finished entering information now please reply 1. Once you reply 1, I will begin processing your request.</div>
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11:09 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SX-ZqeoPAzZaey2lCuywOOLny8MTxNpL2PDc_XC016A" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473531" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">1</div>
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11:10 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OYl1XUPbqtXwqmEq-6aBsKSi8uLZ9E4Uoo3VlkVMcXA" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473561" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</div>
</div>
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11:10 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Hannah UAE HB</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qfZPcWyuqIC6xGFwUiiUZyCoUl8VGtOYY7EVeN894FI" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473577" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</div>
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11:10 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HGyOS92t4w_6u7_IXkAbMDdXVeCrEOVF5zHrXo-ZPsI" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473559" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Hello, my name is Aws , Please give me a few moments while I review and process your request. I will get back shortly.</div>
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11:20 PM, 03rd Apr</div>
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Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xgAPf5unTM0HNmr0coSS0Ue15bRXPBU330gO5eEqZLc" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473538" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">Sure</div>
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11:20 PM, 03rd Apr</div>
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Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xLmZiiIerBxvyvSdfDweoThF5mHYprdzNjysWDzKfVo" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473543" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">It’s just regarding this</div>
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11:20 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yzyfKDAPoyG5xoT1zx7bE5Ry4rHS6mL9O8HbQMiJ3Rk" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473556" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Thank you for waiting, Deena </div>
</div>
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11:25 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.c4G3fsNxqmbhBCPPSKgzJu1W1w9PZ50dqFIJU6JcipE" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473547" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">No issues</div>
</div>
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11:25 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MjHkOcLpJmkjKy3vGDctxUZprjV8W-DlqrrvJNOHuqE" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473553" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Can you please confirm which item you want to return</div>
</div>
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11:26 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kbkLgtUzHcXpd301T6LA1uuCLoxf5MJyB6F4PM2TdGk" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473527" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">I was told to contact customer service</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:26 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.scIjm8W6YDx9usXeX9I1IRdvEdQwAOlRhS7tgRR3NfU" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473526" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">After my refund was issued</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:26 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Vbrrb4CdVjN_AuaY7F1XcaxPFn1c_9L5_HBXy0jV7X8" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473546" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">For the item returned</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:26 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-lwpLcHNcXCzssvvU2wGBk78o0Wj9l7beYvAa-zaGDs" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473537" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">As they would compensate me a voucher of 9 AED</div>
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<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:26 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Au17tRw679FAw89-PUeD86TdYJI0OYcIN-dmhPBSCO8" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473524" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._6_a5i4ZoYfCOclFLX7z_FDOmbEglgCiS2mCtMndcrw" class="x_fr-fic x_fr-dii" data-id="2044016473580" style="box-sizing:border-box; border:0px; max-width:100%">
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:27 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HJuC4DloORvqivZeEUPrRYUP0Xdx-2yLCPdwouAhSxY" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473557" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">We apologize to you for the inconvenience caused</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:27 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9vDTT4W8usIG3Aar_Fp-qQ2GGglGhQi3Diz0TaoUJV0" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473550" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">I will forward your request to the concerned team and we will get back to you at [email-masked]</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:28 PM, 03rd Apr</div>
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<td style="box-sizing:border-box; padding:10px 20px; font-size:13.6px; color:rgb(63,63,70)">
<div style="box-sizing:border-box; word-break:normal; float:right">
<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.yGtBJJoLEdR1saXRdh_Gyk9KgSWhZ6ZxWTaBry1a5gQ" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473555" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">This may take 3-5 days</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:28 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; float:right">
<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vWsnsEnmAY2bl8rdz9ClQAtGHJS4qgSrClOfFSonU3s" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473551" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">We appreciate your patience</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:28 PM, 03rd Apr</div>
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<td style="box-sizing:border-box; padding:10px 20px; color:rgb(63,63,70)">
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.avIY2GnYJjh5_3pykVYKqhntHHgValaSpwXv69cV718" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473532" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">Sure</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:28 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YInaoZjzLyzGq50lELRoo82F1rmnMYgWANCKqMx_Bkc" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473541" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">Thanks</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:28 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SiruBBmikCnb57exF4ydgNVrCOFRECOLvkvE_8TkKsk" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473540" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">I had another question</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:28 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UHrQPSEJQLmIR3tShfJ6y-8BgARoupja_94R7pnzpTg" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473549" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">Could you assist</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:29 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; float:right">
<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7UK-iCO4JSQqFWUZW0HbRrJTbcSTbIJE6YAT-rEBNKQ" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473552" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Sure, I would be happy to assist you further</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:29 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ul1T8OaHZ6iILKBrwkbFV0dF4egZzxjtTP7Gy6gcSc8" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473548" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">I had ordered the indo samara placemat but they sent the wrong product (indo reeva) so I returned it</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:30 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I_72V3ubJ_jaXS09Guind-pbYYUtBHUZo24j3-y64nE" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473542" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">I want to place another order for indo samara but how can I get a guarantee on the product I’ll receive ?</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:30 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WneuoeKMlM31k_onZ3rfUjsudoiF3808OU5q9NrTmrk" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473545" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">I don’t want the wrong product and have to return it again so I want to make sure the right one comes</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:31 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzUzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.op15SxIAgAkkEpov2oj40WLthcvipkfMN6ovyGyxOe8" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473533" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uOCz8Yf5EqxsyUaiLSrhCgbw4LdFlMZbuNFkB9aJ0xc" class="x_fr-fic x_fr-dii" data-id="2044016473579" style="box-sizing:border-box; border:0px; max-width:100%">
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:31 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bRtPeXWoM2euJpc_Or0WHhQDIEggJP107pRcDzM22qc" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473544" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eAjI9fCUBCmZVdrO8n5CjSXqTAytawnyaEZtVWxZ2BQ" class="x_fr-fic x_fr-dii" data-id="2044016473581" style="box-sizing:border-box; border:0px; max-width:100%">
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:31 PM, 03rd Apr</div>
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<div style="box-sizing:border-box; word-break:normal; float:right">
<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzU1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.AEPEjBjDZkzZaZKxP2RDpY73R3j5Lb7-pzUBnMTtUS0" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473554" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">I will raise the issue also to the concerned team to check the item again and to resolve the issue within 2-3 days</div>
</div>
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11:32 PM, 03rd Apr</div>
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<table style="box-sizing:border-box; border-collapse:collapse; border-spacing:0px; background:rgb(244,248,250); word-break:normal; max-width:100%; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; overflow:auto; padding:0px 15px; min-width:500px; margin:0px">
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<td style="box-sizing:border-box; padding:10px 20px; color:rgb(63,63,70)">
<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzYyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WiiIYjGJFUbDUoQsTJ-uuLKSuuTLTOqPWJtpKGWYGO4" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473626" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">No issues! Thank you</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:44 PM, 03rd Apr</div>
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<td style="box-sizing:border-box; padding:10px 20px; font-size:13.6px; color:rgb(63,63,70)">
<div style="box-sizing:border-box; word-break:normal; float:right">
<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzYyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Z_Rco29eQ_iQ3ttfynVntTt1SMCm4Ss-dXfsLxO3T-M" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473629" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">We will get back to you with updates on the voucher soon</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:44 PM, 03rd Apr</div>
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<td style="box-sizing:border-box; padding:10px 20px; font-size:13.6px; color:rgb(63,63,70)">
<div style="box-sizing:border-box; word-break:normal; float:right">
<div style="box-sizing:border-box; word-break:normal; font-size:12px; font-weight:500; float:right; color:rgb(111,112,113); margin-right:30px">
Aws</div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzYyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IFQRQJLqomHz7Bt52Q1kLIZJKJFn0OOO2auYJl6Mq-g" width="30px" height="30px" class="x_fr-fir x_fr-dii" data-id="2044016473627" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:6px 50% 50%; clear:right">
<div style="box-sizing:border-box; word-break:normal; float:right; border-radius:20px 4px 20px 20px; max-width:320px; padding:12px">
<div style="box-sizing:border-box; word-break:normal">Please feel free to come back and chat with us if you have any queries in the future.<br style="box-sizing:border-box">
My name is Aws and have a wonderful day!</div>
</div>
<div style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:right">
11:44 PM, 03rd Apr</div>
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<td style="box-sizing:border-box; padding:10px 20px; color:rgb(63,63,70)">
<div style="box-sizing:border-box; word-break:normal"></div>
<div style="box-sizing:border-box; word-break:normal; padding:0px 5px 0px 0px; font-size:12px; color:rgb(111,112,113); margin-left:33px">
Deena</div>
<div style="box-sizing:border-box; word-break:normal"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQ3MzYyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Kc6rH9vdtpWjoHRHbMf4uTlLk4-xnFFJrXK-_IAFWpY" width="30px" height="30px" class="x_fr-fil x_fr-dii" data-id="2044016473628" style="box-sizing:border-box; border:0px; max-width:100%; width:30px; height:30px; border-radius:50% 6px 50% 50%">
<div style="box-sizing:border-box; word-break:normal; border-radius:4px 20px 20px; background:rgb(168,221,253); max-width:320px; padding:12px; float:left">
<div style="box-sizing:border-box; word-break:normal">You too</div>
</div>
<div dir="ltr" style="box-sizing:border-box; word-break:normal; color:rgb(153,153,153); font-size:11px; clear:left; margin-left:33px">
11:45 PM, 03rd Apr</div>
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</span>
</blockquote>
</div>
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</span>
</blockquote>
</div>
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