Subject: Note Added - [#5981115] 9419897309 - WWD Pullout
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 14:32:37 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5981115    Subject:  9419897309 - WWD Pullout   Requester: Joy Balano    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMD8F562ECC31E404D822E03AB65B9CB9B" href="mailto:[email-masked]" rel="noreferrer">
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<div class="MsoNormal">Today we have arrange the pull out , kindly check.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, April 3, 2023 10:54 PM<br>
<b>To:</b> Mansoorullah Enayathullah &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; HB Warehouse &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5981115] - 9419897309 - WWD Pullout</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Mansoor,<br>
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<strong><span style="font-family:-apple-system">WWD Pullout for return</span></strong>
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Order No: 9419897309</span></div>
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CRM No: 4742503<br>
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Problem Statement:  (Kulltorp 1-Door Tall Wardrobe - White)<br>
Cx was not available on 02/04 for the pullout. Please arrange it soon and we will confirm Cx's availability.<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 29 Mar at 2:37 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Mansoor,<br>
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<strong><span style="font-family:-apple-system">WWD Pullout for return</span></strong>
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Order No: 9419897309</span></div>
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CRM No: 4742503<br>
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Problem Statement:  (Kulltorp 1-Door Tall Wardrobe - White)<br>
CRM was approved for pullout, kindly arrange as soonest.<br>
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Thanks &amp; Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><img width="449" height="192" style="width:4.677in;height:2.0in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTk5NzA5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.scGLkknsaHOp1WweOeZaqLk2PbTShBcWuc-GYXhjmlY"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 27 Mar at 8:41 PM
<span class="separator">, Mansoorullah Enayathullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM846A789684D140078637740062830F20" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We will arrange the pull out ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mansoor
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 12:35 AM<br>
<b>To:</b> HBUAE DELIVERY &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5921043] - WWD wrong size- 9419897309</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">WWD Pullout for return</span></strong>
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Order No: 9419897309</span></div>
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CRM No: 4742503<br>
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Problem Statement:  (Kulltorp 1-Door Tall Wardrobe - White)<br>
CRM was approved for pullout, kindly arrange as soonest.<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sat, 25 Mar at 9:49 AM
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Hi Team,<br>
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<strong><span style="font-family:-apple-system">​WWD wrong size</span></strong> </span></div>
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<strong><span style="font-family:-apple-system">Order No: 9419897309</span></strong><br>
<strong><span style="font-family:-apple-system">Order Date: 15-Mar-2023</span></strong><br>
<strong><span style="font-family:-apple-system">CRM No: 4742503</span></strong></span></b><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Problem Statement:    CX complains that the actual size of the Kulltorp 1-Door Tall Wardrobe - White is different than the size stated online.  The item has not been assembled, and cx wants to return the item. Picture has been attached to this email. Kindly
 check and assist. </span>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Product link: </span></strong><span style="font-size:10.5pt;font-family:-apple-system"><a href="https://www.homeboxstores.com/ae/en/Kids-%26-Youth/Wardrobes/HOME-BOX-Kulltorp-1-Door-Tall-Wardrobe/p/162458247" rel="noreferrer">https://www.homeboxstores.com/ae/en/Kids-%26-Youth/Wardrobes/HOME-BOX-Kulltorp-1-Door-Tall-Wardrobe/p/162458247</a><br>
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Thanks &amp; Regards, <br>
Jinana </span>
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