Subject: New Reply Received - 9421901688 - Partial Cancellation
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 02:35:44 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9421901688 - Partial Cancellation  Ticket comment <div dir="auto">Requesting to be careful for the next order  , because the same product also shown over application , and again I will place another order by giving shipping charges along and again if you will not be able to give the order , than this multiple time delivery charges unnecessary cost to us and  should be refunded back to us okkk ...</div>
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<div>On Tue, 28 Mar, 2023, 9:10 pm Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Chitranshi,<br><br>We see that you’ve been expecting a delivery for your order. Unfortunately, the items have been canceled as the item is currently out of stock. </div>
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<br>We always try to maintain accurate inventory on our website, but in this case, due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</div>
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<div dir="ltr">The refund for the canceled items for order ID 9421901688 has been processed for AED 53.00 on (27/03/2023), refund will go to your My Credit wallet.</div>
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<div dir="ltr">We apologize to you for this but the delivery charge of AED 9 was not refunded since you still have 1 item in the order (Lagoon Print Outdoor Cushion Cover - 45x45 cm) and this item will be delivered to you within 1-2 days.</div>
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<br>Once again, sincere apologies, and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br>  <br>Your Friends,<br>The Homebox Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940341