Subject: New Reply Received - 9421711198 - Missing Item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 19:07:42 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9421711198 - Missing Item  Ticket comment <img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTk4MDU5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UQhvAA3Dky3KJyu7ZA18_IilI06vjvt-h1IOd2jCI4g" data-id="2044015980590"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTk4MDU5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SPGiakraEGPpYkZ2Il_Rh9rrh2EJ1AL6QUTJlZiCZRk" data-id="2044015980592"><img alt="image2.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTk4MDU5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VmuajzTfRuY96rlXGdsvhfX9seu5gufDOokd6LXIzAU" data-id="2044015980594"><br><br><div dir="ltr">There are scratches all over that tray </div>
<div dir="ltr">Please it need to be returned </div>
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<div>On 28 Mar 2023, at 11:04 PM, Sara Osman &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Only two boxes were delivered, candles and tray <div>
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<br><div dir="ltr">Sara Osman</div>
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<br><blockquote>On 28 Mar 2023, at 10:55 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sara,<br><br>
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<div dir="ltr">Thank you for reaching out to us,</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">As we have checked, all household items from order 9421711198 were shipped and delivered to you on 28/03/2023 at 03:18 PM.</div>
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<div dir="ltr">Kindly confirm how many items &amp; boxes were delivered to you and please click a picture of the delivered items so we can assist you further.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5941148