Subject: New Reply Received - order number 9420550929
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 19:36:27 +0000

Hi Aws Adra,  The customer has responded to the ticket.  order number 9420550929  Ticket comment <div dir="auto">Okay noted, thank you.</div>
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<div>On Mon, 27 Mar 2023, 23:26 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Dana,<br><br>Thank you for writing back to us and letting us know,</div>
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<div dir="ltr">As we have checked in the system, the amount was not captured by us and it was only authorized by your bank.</div>
<div dir="ltr">The double SMS may be due to a technical issue with your bank system.</div>
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<div dir="ltr">Whenever your bank statement will be generated for March, please contact us again if you have confirmed that the refund was processed 2 times.</div>
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<div dir="ltr">​Feel free to contact us for any further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5934971