Subject: Note Added - [#5916909] 9420726344 - Late Shipping
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 05:34:35 +0000

Hi ,    Ravi Sankar Podiyattillam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5916909    Subject:  9420726344 - Late Shipping   Requester: Surayya    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Nirenjan</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, March 26, 2023 5:10 PM<br>
<b>To:</b> Pradeep Kumar &lt;[email-masked]&gt;; Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; Debesh Datta &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Adil Khan &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5916909] - 9420726344 - Late Shipping</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation 1</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
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Hi Team,<br>
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<strong><span style="font-family:-apple-system">Late Shipping</span></strong><b><br>
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Order Number: 9420726344<br>
AWB : 1000019825476<br>
Order Date: Mar 19, 2023</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
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Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Jok Kuol,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Mar at 5:09 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Escalation 1</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
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Hi Team,<br>
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<strong><span style="font-family:-apple-system">Late Shipping</span></strong><b><br>
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Order Number: 9420726344<br>
Order Date: Mar 19, 2023</span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
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Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Jok Kuol,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 25 Mar at 6:42 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reminder</span></strong><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Adil,<br>
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<strong><span style="font-family:-apple-system">Late Shipping</span></strong><b><br>
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Order Number: 9420726344<br>
Order Date: Mar 19, 2023</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
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Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please pack the item and handover to the courier urgently to arrange the delivery<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Jinana</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 24 Mar at 3:12 AM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Adil,<br>
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<strong><span style="font-family:-apple-system">Late Shipping</span></strong><b><br>
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Order Number: 9420726344<br>
Order Date: Mar 19, 2023</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Item Name: 165053592 - Fiona Nylon Food Cover - 7x48 cm (1 qty)<br>
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Issue Description: The order has been placed on 19/03/2023 but (165053592) is not shipped yet.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please pack the item and handover to the courier urgently to arrange the delivery<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 24 Mar at 2:58 AM
<span class="separator">, Surayya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1062" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Vy_Tw-Cs8ksHZ4KR5JpDeKOR0n4FapDxxN8xJEmrE_Q"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">1 box received with 5 items</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">one food warmer, 1 Fashion Utility Storage Basket, Lucy 4-Piece Angular Coaster, Primary Pillow,Claire Lavender Blossom<br>
Glass Jar Candie</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Can you please confirm if this item was received</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><a href="https://www.homeboxstores.com/ae/en/Kitchen/Kitchenware/Food-Preparation/KHIARA-TRADERS-Fiona-Nylon-Food-Cover---7x48-cm/p/165053592" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">https://www.homeboxstores.com/ae/en/Kitchen/Kitchenware/Food-Preparation/KHIARA-TRADERS-Fiona-Nylon-Food-Cover---7x48-cm/p/165053592</span></a></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">no this item not received</span></div>
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<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1058" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8RWjbCKKADafAaHOwmjW2iz33dKQFDDLIdT4z9Dvj1A"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Thank you for confirming</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:33 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1057" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5eSO89TZzfrJT-8NzbuXVUujNiNbpoIWIMsNjUQNbEQ"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">I will raise the issue to the concerned team and we ill get back to you with more details at
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> within 48 hours</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:33 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1056" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tHg_2qC5971FkP3mNmd6OLrnLnOr-_951sv-xrtjr0w"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:33 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1055" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nMW4y_hu-7W3BaxR4f-lqln4XvMcHPurNTI0Mm0Pb0Y"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="591" height="1280" style="width:6.1562in;height:13.3333in" id="_x0000_i1054" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YGj7yuYp6r1-qt5p3RMH-ZGVYSsNn3h8yQ9KjHYZxOI"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">these 2 items show is under processing</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:34 AM, 24rd Mar</span></div>
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<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1053" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i_wbQyPDEkTOpM3IE-GGulwAPrdZ-dc2CJz7J2fdGUw"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Again, please accept our apology for this</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:34 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1052" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Vf-d4xP4XzX7LmKR3e7AR_3SMX07uf1xyN6a60zmjog"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:34 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1051" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6C-KhHiqh5S3D_QtI9oetieZ3bI4MF4rUry5z7pEiHo"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">these items show r delivered but i did t receive the 2 green mugs</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:34 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1050" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KeluJOGYAymP6tUlg1M0ymw2WZHbtu0FUB0ri6t5OGs"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">As I can see, Fiona Nylon Food Cover - 7x48 cm was not shipped from our warehouse by mistake</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:34 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1049" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4uyXXR4wqoFwmE5hhz0JjtmmyD5-jruAaVPbMzDCU-I"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">If you want we can process the refund for the Nylon Cover</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:34 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1048" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gdsjMQifx1NeA32IzMjnZIthooSo3XgfJSi2Dbu1zjI"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">but i want it</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:35 AM, 24rd Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1047" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CDGxiZzAKlXZODeGnjkWGnxGrzniC-Qzs4AobSNhMv8"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">can u not process it n ship it along with the missing 2 mugs and the table set</span></div>
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</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:35 AM, 24rd Mar</span></div>
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<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1046" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.N1qtpzNGS9Qa8EmZDfDx6UEr3_bruInCMXKukJ636SA"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">I will raise the shipping delay complaint to the concerned team to arrange the delivery of the food cover as soonest</span></div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:35 AM, 24rd Mar</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1045" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6wWU04n2Qigqjm3oRLMB9eSf8QCwYC1wcK3Q0sRZUqA"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">and also the missingigs</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:36 AM, 24rd Mar</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr style="box-sizing: border-box">
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr style="box-sizing: border-box">
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1044" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-_54o9B8YQIfG_vqjQDvlcmOV1pf8KMehIwZHURUvR4"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">mugs</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:36 AM, 24rd Mar</span></div>
<div></div>
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</div>
</td>
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<tr style="box-sizing: border-box">
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr style="box-sizing: border-box">
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div>
<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1043" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VQ7JpHun6-eDqJ11mFFfPwW4rPyaWcbvERi1zG7RimU"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">The Basil Kitchen Trolley with 2 Stools will be delivered on 27/03/2023 between 2-6 PM</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:36 AM, 24rd Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
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<tr style="box-sizing: border-box">
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UY-je6j_awg9IWdcik6jg6IjqezRhS153OZwwW3KMgI"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">2 green mugs not received</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:36 AM, 24rd Mar</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hMOGQPVcHq63vUKb9ovrMDmfybiH1kLFrEm3Ul-Ilok"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:36 AM, 24rd Mar</span></div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div>
<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-Bj9d4VSBlgKNqtyUp_SeVEY-dFMFzxAtAvQcZxtLHs"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">The mugs were shipped from a different warehouse and we will check with them for the missing mugs also</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:37 AM, 24rd Mar</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
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<tr style="box-sizing: border-box">
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J5bnZ6wrRDOegQEp1Q3LhTytX7ru1D3_-Dn3WJeT5Ok"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">please i need it very soon</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:37 AM, 24rd Mar</span></div>
<div></div>
<div></div>
</div>
</td>
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<tr style="box-sizing: border-box">
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RqLwbp0x59czMLg-DitW_y3XcyUrcK9RzdVGIcx5Tco"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">thats why i placed order</span></div>
<div></div>
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</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:37 AM, 24rd Mar</span></div>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div>
<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vVi3Su3xYdiZG-SzEQNi4tkO5S0BwlnK5g28Z0PWZsI"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">No need to worry, we will follow up on the items delivery and we will get bak to you at
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> within 24/48 hours</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:37 AM, 24rd Mar</span></div>
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</div>
</div>
</td>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cQHppzUpQZiUu6yKES5LYrC2DpUzzIsVfuuuTAW2Mrw"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">okay thank you</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:37 AM, 24rd Mar</span></div>
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</td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div>
<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.svqzk-3Hn_nDrBwV2BlOHwB0TL9XjAXLY7bD_MnD01M"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Thank you for your patience &amp; coopration, Surayya</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:38 AM, 24rd Mar</span></div>
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<div></div>
</div>
</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div>
<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lBaUME49r7fNczWsoyIhG0zULItGPmMSKVHi2AKkLfw"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Again, please accept our apology for this</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:38 AM, 24rd Mar</span></div>
<div></div>
<div></div>
</div>
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<td style="padding:0in 11.25pt 0in 11.25pt"></td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt;box-sizing: border-box">
<div>
<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
<div></div>
<div></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sQmEPWPfv9qDwmwPn77TK0sWo40bfVW16rx29OLjU7k"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:38 AM, 24rd Mar</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.O7B2W-p49KXXQ8i5sifkjX-yi-6aYg_3IC9sSeVqDHE"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">no thank hou</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:39 AM, 24rd Mar</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.09jsPqaDR48S6Ql3VWTiAWKW38pNDlApzgWBM9IA5_A"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">only these items missing is worrying me</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:39 AM, 24rd Mar</span></div>
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<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qjSQZNz15_aNGZlvbAgwmiUsjFfbMmEutGR1w6ySyeM"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:39 AM, 24rd Mar</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.knd8wFoH3V-Gunqi9yFcsbNz-OjTQPqC6QrMe1PchjY"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">hope to receive as soon as possible</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:39 AM, 24rd Mar</span></div>
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<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Jc3CEfyZ7AxEBXuDONeSnTWOB5BQFH-DeAibOP2-0kE"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">No need to worry we will do our best to make sure that items will be delivered to you as soonest</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:39 AM, 24rd Mar</span></div>
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<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjEzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b3SR78zQG9wW4W-HclbE7TLr5x9pNhIBuENHTPe9NRA"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Please note that the Basil Kitchen Trolley with 2 Stools will be delivered on 27/03/2023 between 2-6 PM</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:39 AM, 24rd Mar</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Surayya</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TD3shG6ZpTMQRH5kdk0ScxNZq4uRypo--UY8tQ8ZLd4"></span><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="font-size:10.5pt;font-family:-apple-system;color:#3F3F46">okay</span></div>
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<div style="margin-left:24.75pt;box-sizing: border-box;overflow-wrap: break-word">
<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:40 AM, 24rd Mar</span></div>
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<div style="margin-right:22.5pt;box-sizing: border-box;overflow-wrap: break-word;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;font-family:-apple-system;color:#6F7071">Aws</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTYxMjE0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WxgVAV0gVZjxshGq-c8BnrGWaD_zxSovnN_h11y1V-U"></span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46"></span>
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<div>
<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">It was a pleasure to assist you.Thank you for shopping with HomeBox</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46">Have a wonderful day.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;font-family:-apple-system;color:#999999">12:40 AM, 24rd Mar</span></div>
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<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5916909:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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