Subject: New Reply Received - 29004603842120220730 - Mattress
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 09:17:44 +0000 (UTC)

Hi Aws Adra,  The customer has responded to the ticket.  29004603842120220730 - Mattress  Ticket comment <div dir="auto">Team came today to deliver one mattress as temporary until they fix the damaged mattress </div>
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<div dir="auto">My complain was for the two mattresses I bought and what’s came today only one temporary mattress </div>
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<div dir="auto">It is unacceptable to treat the customers in This way! </div>
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<div dir="auto">My complain remains valid and I’m waiting for  your immediate response at the earliest </div>
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<div dir="auto">Thanks </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 13 Mar 2023 at 1:41 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Rawan,<br><br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us.</div>
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<br>We have registered your request for (29004603842120220730) under compliant ID (4692553). Please accept our apologies once again.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>The team has been informed and they will be contacting you shortly in order to get this sorted out for you. This process can take between 10 - 15 days.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>We really appreciate your patience and cooperation with us.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>Your friends,<br>The HomeBox Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5826908