Subject: New Reply Received - 9420794373 - Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 10:44:46 +0000 (UTC)

Hi Aws Adra,  The customer has responded to the ticket.  9420794373 - Return  Ticket comment <div style="direction: ltr">Hey </div>
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<div style="direction: ltr">Please I want to return it and to give me money </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Mar 2023, at 4:38 AM, Home Box &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Sumaya,<br>
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Thank you for reaching out to us,<br>
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We sincerely apologize for the inconvenience caused.<br>
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We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that in this instance we could not meet your expectations. ​<br>
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<div dir="ltr">As we have checked, we found 2 items of <a href="https://www.homeboxstores.com/ae/en/Kitchen/Serveware/HOME-BOX-Indie-Vibe-Wooden-Snack-Plate/p/161964489" rel="noreferrer">
Indie Vibe Wooden Snack Plate</a>. Kindly confirm with us if 1 item is damaged only or both of them so we can assist you with your return.</div>
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<div dir="ltr">​We are looking forward to hearing from you soon.<br>
Thank you for your help!<br>
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Your Friends,<br>
The Homebox Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5916946