Subject: Note Added - [#5912282] 9409383918 - Damaged WWD Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:47:39 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912282    Subject:  9409383918 - Damaged WWD Return   Requester: سالم أحمد المهيري    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM5D1F7DBB27974E4C885C3855F2B738E7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">We will arrange the pull out ASAP.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 23, 2023 4:58 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5912282] - 9409383918 - Damaged WWD Return</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD Return Request </span></strong><b><br>
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Order Number: 9409383918<br>
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CRM: 4736668<br>
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Issue Description: (Jasper 1-Seater Fabric Recliner Sofa)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">As per the inspection report, the sofa mechanism is metal is bent &amp; footrest is pressed inside.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Cx requested to return the item for a refund as the sofa can not be repaired. Kindly advise further<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 21 Mar at 12:28 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;color:#6F7071">أحمد</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Laith , How can I assist you today?</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">عندي مشكلة فالطلب رقم 9409383918</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/img/helmet.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">قبل شوي وصلوا الصيانة من عندكم و شيكوا عالكرسي و ارسلوا التقرير انه ما يتصلح</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">مع العلم هاذي ثاني مره تحصل</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">بس ما أريد كرسي نفسه</span></div>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/img/helmet.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اذا في مجال اطلب refund للمبلغ افضل</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">عميلنا العزيز الرجاء امهالنا بعض الوقت للتحقق من تقرير الفريق , بعدا يمكننا مساعدتكم بشكل افضل</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">الرجاء التواصل معنا بعد 24 ساعه</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. شكرا لاختياركم هوم بوكس ,نتمنى لكم يوم سعيد</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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