Subject: Note Added - [#5828960] 29030202910720210610 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:46:13 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828960    Subject:  29030202910720210610 - Damaged WWD   Requester: Shady    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM8B74CB8DDA2741A5A856FC71D93AC962" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@HB Warehouse</span></a>
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<div class="MsoNormal">We have arrange for tomorrow , kindly confirm the cx availability .</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 23, 2023 4:43 AM<br>
<b>To:</b> Mansoorullah Enayathullah &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; HB Warehouse &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5828960] - 29030202910720210610 - Damaged WWD</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">​Damaged WWD</span></strong><b><br>
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Order Number: 290302029107202106<br>
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CRM: 4726543<br>
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Issue Description: (162581913 - Jude 1-Seater Fabric Recliner)<br>
Cx complained that the recliner is making a sound. ​Kindly arrange for an inspection.<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><img width="462" height="143" style="width:4.8125in;height:1.4895in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTUxODcwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KIRpciYpKJTTy4khiA5zE1TBJG1fXDerYqp1nomOH18"></span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Wed, 22 Mar at 3:35 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Shady,<br>
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We sincerely apologize to you for the inconvenience,<br>
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We would like to inform you that we have sent a reminder to the team and we will get back to you soon with updates.<br>
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We are on it, please accept our apology that we are taking more than usual to get back to you with updates.<br>
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We request you to please allow us some time so we can work on this and do the needful.<br>
We appreciate your patience.<br>
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Your Friends,<br>
The Support Team.</span></div>
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