Subject: Note Added - [#5900248] 9417040386 - Damaged WWD Pullout
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:42:30 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5900248    Subject:  9417040386 - Damaged WWD Pullout   Requester: Janaria    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMFD37C35E69694646962401C463A19C5F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 23, 2023 7:07 AM<br>
<b>To:</b> Abdul Hameed Rasheed &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;; HB Warehouse &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5900248] - 9417040386 - Damaged WWD Pullout</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Escalation- 1</span></strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Abdul,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD Pullout</span></strong>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
Order Number: 9417040386<br>
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CRM: 4714643<br>
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Issue Description: (Curvy 3-Door Wardrobe with Mirror - Brown)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Item is out of stock for replacement as WH declared NO STOCK. Cx confirmed the return and RDO has been approved.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Kindly arrange it urgently.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><img width="450" height="101" style="width:4.6875in;height:1.052in" id="_x0000_i1033" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTUyMjg3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MvhzHvpnVkDwkuXusxZhBJi7WbAu_O-fR3qfaZhSD5o"></span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> <br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Ali Adil</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Wed, 22 Mar at 4:59 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:-Apple-System">Reminder,</span></strong></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD Pullout</span></strong>
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Order Number: 9417040386<br>
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CRM: 4714643<br>
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Issue Description: (Curvy 3-Door Wardrobe with Mirror - Brown)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Item is out of stock for replacement as WH declared NO STOCK. Cx confirmed the return and RDO has been approved.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Kindly arrange it urgently.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 21 Mar at 3:31 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">​Damaged WWD Pullout</span></strong>
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Order Number: 9417040386<br>
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CRM: 4714643<br>
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Issue Description: (Curvy 3-Door Wardrobe with Mirror - Brown)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Item is out of stock for replacement as WH declared NO STOCK. Cx confirmed the return and RDO has been approved.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly arrange it urgently.</span></div>
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Thanks &amp; Regards,<br>
Aws.</span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 20 Mar at 10:14 PM
<span class="separator">, Janaria &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">What date they will pullout the wardrobe</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Aws , Please give me a few moments while I review and process your request. I will get back shortly.</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for waiting, Janaria </span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">I will send a reminder to the team and we will get back to you with the pullout date within 48 hours</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We appreciate your patience</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</span></div>
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