Subject: Note Added - [#5849240] 29002607322220210430 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:08:55 +0000

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5849240    Subject:  29002607322220210430 - Damaged WWD   Requester: sunny gadiya    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMF79C367441794058863B2DEAB6E01B66" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">We have schedule for tomorrow , kindly confirm the cx availability .</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 23, 2023 7:26 AM<br>
<b>To:</b> Yunis Fakrudeen &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;; HB Warehouse &lt;[email-masked]&gt;; Abdul Hameed Rasheed &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5849240] - 29002607322220210430 - Damaged WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Escalation -2 Reminder</span></strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Yunis,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD</span></strong><b><br>
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Order Number: 29002607322220210430<br>
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CRM: 4715001<br>
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Issue Description: Refer<strong><span style="font-family:-Apple-System"> </span></strong>CRM 4447051 Cx. is complaining that one of a chair got broken. 162997324 Miro New 1 6 Dining Table Set-Brown. Kindly check and assist the customer 528879223 and 042952095
 - arrange the inspection, </span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><img width="445" height="158" style="width:4.6354in;height:1.6458in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTUyMzkxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hb7RPIW9cp437uy3Ko3KC6lk1JiIuiN-kqfOAYWWdM0"></span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"> </span>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Ali Adil</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Wed, 22 Mar at 6:13 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Escalation Level 2</span></strong><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Yunis,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD</span></strong><b><br>
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Order Number: 29002607322220210430<br>
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CRM: 4715001<br>
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Issue Description: Refer<strong><span style="font-family:-Apple-System"> </span></strong>CRM 4447051 Cx. is complaining that one of a chair got broken. 162997324 Miro New 1 6 Dining Table Set-Brown. Kindly check and assist the customer 528879223 and 042952095
 - arrange the inspection  </span></div>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Jinana</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 21 Mar at 4:45 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Escalation Level 1, Reminder.</span></strong><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Abdul Hameed,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD</span></strong><b><br>
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Order Number: 29002607322220210430<br>
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CRM: 4715001<br>
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Issue Description: Refer<strong><span style="font-family:-Apple-System"> </span></strong>CRM 4447051 Cx. is complaining that one of a chair got broken. 162997324 Miro New 1 6 Dining Table Set-Brown. Kindly check and assist the customer 528879223 and 042952095
 - arrange the inspection     </span></div>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Mon, 20 Mar at 4:12 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Escalation Level 1.</span></strong><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Abdul Hameed,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD</span></strong><b><br>
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Order Number: 29002607322220210430<br>
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CRM: 4715001<br>
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Issue Description: Refer<strong><span style="font-family:-Apple-System"> </span></strong>CRM 4447051 Cx. is complaining that one of a chair got broken. 162997324 Miro New 1 6 Dining Table Set-Brown. Kindly check and assist the customer 528879223 and 042952095
 - arrange the inspection     </span></div>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Sat, 18 Mar at 5:38 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><strong><span style="font-size:10.5pt;font-family:-Apple-System">Gentle Reminder </span></strong></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD</span></strong><b><br>
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<strong><span style="font-family:-Apple-System">Order Number: 29002607322220210430</span></strong><br>
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<strong><span style="font-family:-Apple-System">CRM: 4715001</span></strong><br>
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<strong><span style="font-family:-Apple-System">Issue Description: Refer </span></strong>CRM 4447051 Cx. is complaining that one of a chair got broken. 162997324 Miro New 1 6 Dining Table Set-Brown. Kindly check and assist the customer 528879223 and 042952095
 - arrange the inspection </span></div>
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Thanks &amp; Regards,<br>
Laith </span></div>
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