Subject: New Reply Received - 9574921511 - Pending Mattress Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 11:47:07 +0000 (UTC)

Hi Aws Adra,  The customer has responded to the ticket.  9574921511 - Pending Mattress Complaint  Ticket comment <div>                Dear Team,<br>This is the final reminder email about mattress complaint, if nothing can be done from yourside, I have to raise my concerns with related authorities. <br><br>Kindly do needful as early as possible as it has been more than a month. The HomeBox customer service is not upto mark and can not be suggested to any friends &amp; family.<br><br>Regards,<br>Vijay Kumar<br>0522439239             </div>            <div class="yahoo_quoted" style="margin:10px 0px 0px 0.8ex;border-left:1px solid #ccc;padding-left:1ex">                        <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">                                <div>                    </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, March 5, 2023, 01:14:45 AM GMT+4, Home Box &lt;[email-masked]&gt; wrote:                                </div>
<div><br></div>                <div><br></div>                <div><div id="yiv8959882884"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Vijay,</div>
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<div dir="ltr">Thank you for shopping at <a rel="noreferrer" target="_blank" href="http://www.homeboxstores.com">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that the timeframe to get an update on any mattress complaint is 10 - 15 days and we are really sorry to see that your complaint is still pending.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have sent a reminder to the team and we will get back to you soon with updates.<br><br>​We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.</div>
</div></div>	</div></div></div>                            </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5791175