Subject: New Reply Received - Refund FF item because of No Stock -9588838190
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 15:56:35 +0000 (UTC)

Hi Aws Adra,  The customer has responded to the ticket.  Refund FF item because of No Stock -9588838190  Ticket comment <div dir="ltr"><div dir="auto">Thanks for the quick revert. <div dir="auto"><br></div>
<div>I would appreciate it if you refund the amount of 200AED in my bank account instead of a voucher.   </div>
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<div>Thanks,</div>
<div>Harsh</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 22, 2023, 4:41 AM Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Harsh,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">As we have checked your complaint history, the request ID 4316926 has been approved for return and our team tried to contact you but the return has been refused as you requested a replacement.</div>
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<div dir="ltr">The item is out of stock and we can not arrange a replacement. If you want to keep the item we would be happy to offer you an online voucher for AED 200.</div>
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<div dir="ltr">If you want to return the item please confirm with us so we can create a new complaint and forward your confirmation to the team to do the needful.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903731