Subject: New Reply Received - 9419383713 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 18:11:38 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9419383713 - Damaged WWD  Ticket comment <div dir="auto">Hi! </div>
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<div dir="auto">As per the your the team the item will be return.</div>
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<div dir="auto">Kindly let me know when will it be pick-up.</div>
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<div>On Mon, 20 Mar 2023 at 7:57 PM jill adrian mirante &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Clearly those delivery guys are tricky! They already knew the damage upon assembling the item. It is unfair to pay for a damaged item! This is unacceptable! RETURN AND REFUND MUST BE DONE AS THE SOLUTION. </div>
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<div dir="ltr" class="gmail_attr">On Mon, 20 Mar 2023 at 5:21 PM Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Valued Customer,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com.%C2%A0" rel="noreferrer" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' target="_blank">www.homeboxstores.com. </a><br> <br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>Kindly be informed your complaint has been registered for Order ID 9419383711 with us under reference # 4725701 for investigation and resolve the issue, however, we can not promise before the delivery team confirmation about return and refund.<br> <br>We have forwarded the request to the concerned department for further action, it might take 3 to 4 working days.<br> <br>Once again, sincere apologies, and thank you for your patience.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Homebox Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897697