Subject: New Reply Received - WWD replacement - 9413196807
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 09:44:37 +0000 (UTC)

Hi Aws Adra,  The customer has responded to the ticket.  WWD replacement - 9413196807  Ticket comment <div dir="auto">Replacement wrong for the 3rd time<div dir="auto"><br></div>
<div dir="auto">Once again you you have sent a replacement that is different from the product that i have ordered! </div>
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<div dir="auto">How is it possible to do the same mistake again? Why is your product different in the stores than what the customer receives at home? </div>
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<div dir="auto">Now i am forced to keep this table after 1 month and 11 days since ordered! I would like a refund because it did not get the product that i have ordered! No receiving papers were signed! DED complain made .</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Mar 2023, 04:53 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Alexandra,<br><br>Greetings of the day from the Homebox Team!<br><br>We would like to inform you that the team will visit you today 21/03/2023 for replacement as per your request.<br>Kindly note the driver's number for more assistance, 0565014621.<br><br>Thank you for being patient and understanding with us.<br><br>We look forward to serving you better in the future.<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5752381