Subject: New Reply Received - 9413652136 - Damaged WWD Follow Up
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 03:49:15 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9413652136 - Damaged WWD Follow Up  Ticket comment <div>Cabinet door is still not fixed properly and i have shared the pictures already it is not properly aligned and there is a big gap. About the scratch on the handle your technician did that while fixing and he replaced the handles with a different one so its not my fault. As i said before i do not wish to break my head more into this again. </div>
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<div>One of the worst experience ever and will not wish to associate future with this.<br><br><div dir="ltr">Sent from my iPhone<div>Shruthi Jayalal</div>
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<div>On 19 Mar 2023, at 3:28 AM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shruthi,<br><br>Thank you for writing back to us,</div>
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<div dir="ltr">As we have checked your previous complaint, the cabinet doors were damaged only and our team fixed the issue and replaced the damaged doors.</div>
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<div dir="ltr">We are sorry to inform you that we can not accept any scratches complaint after 48 hours from delivery and we are really sorry to inform you that we can not assist you with this issue.</div>
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<div dir="ltr">Please provide us with more details on the issue with item handles so we can investigate and assist you further.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828091