Subject: New Reply Received - 29001003636220220205 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 04:11:21 +0000

Hi Aws Adra,  The customer has responded to the ticket.  29001003636220220205 - Damaged WWD  Ticket comment <div>So the bed suddenly collapse is not <span style='-webkit-text-size-adjust: auto; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255)'>manufacturers' defects only’</span>
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<div><font><span style="font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">So meaningless. </span></font></div>
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<font><span style="font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">I am waiting <br></span></font><div><font><span style="font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)"><br></span></font></div>
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<font><span style="font-size: 14px; -webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)"><br></span></font><div dir="ltr">Sent from my iPhone</div>
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<div>On 16 Mar 2023, at 11:49 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Fahad,<br><br>Thank you for shopping at HomeBox,</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br><br>We would like to inform you that the limited warranty for furniture items covers manufacturers' defects only and does not cover any usage damage or misuse.</div>
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<div dir="ltr">We are following up on your complaint with the concerned team and we will get back to you with updates soon.</div>
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<div dir="ltr">We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5861703