Subject: Ticket Assigned - Conversation with George
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 17:00:42 +0000

Hi Aws Adra,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with George George                    Dear team,   we would like to send you complaint. Yesterday Your team delivered us sofa, which we bought in your store. As you can see in the attachment ( photos) they damage the part of sofa ( materiál from outside) . They promise us that they bring it to change today, but nobody call us.  Please, we would like to change this part ( material) till this Friday.  Thanks  Juraj Samek  Delivery Address : Address Beach Resort, JBR, unit 2203           08:43 PM, 15th Mar                     George                    We ale waiting for your answer           08:44 PM, 15th Mar                     George                             08:45 PM, 15th Mar                     George                             08:45 PM, 15th Mar                   Aws                   Hi, Thank you for contacting HomeBox,  My name is Aws.           08:54 PM, 15th Mar                   Aws                   I do apologise for any inconvenience caused. We try and maintain a very high level of service/products. This is definitely not in keeping with our standards.           08:54 PM, 15th Mar                   Aws                   Can you please share your email address and your invoice pic with us           08:54 PM, 15th Mar                   Aws                   Hi, I'm not getting a response from you. Are we still connected?           08:58 PM, 15th Mar                   Aws                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:00 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5855503