Subject: Note Added - [#5849240] 29002607322220210430 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 12:13:43 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5849240    Subject:  29002607322220210430 - Damaged WWD   Requester: sunny gadiya    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM766B55A0F7614C0D8B55F4B1ED063507" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">Ref crm : 4707954</div>
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<div class="MsoNormal">As per new process we have forward to CCC Manger due to we have tried several times and postponed by cx.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, March 14, 2023 11:48 PM<br>
<b>To:</b> HBUAE DELIVERY &lt;[email-masked]&gt;; HB Warehouse &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5849240] - 29002607322220210430 - Damaged WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">Damaged WWD</span></strong><b><br>
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Order Number: 29002607322220210430<br>
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CRM: 4663968 - 4706639 <br>
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Issue Description: (Miro New 1 6 Dining Table Set-Brown)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Cx complained that 2 chairs' base hangs are broken. Cx is available and waiting for the inspection please arrange it soon<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 14 Mar at 9:56 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;color:#6F7071">sunny </span><span style="font-size:9.0pt;color:#6F7071"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Not possible</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">We were at home</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Welcome back</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:52 PM, 14th Mar</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Can you please confirm if these are your correct number 0528879223</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">As I can see in the system, the team was out for inspection on the 06 and 08 of March but you were not available and asked to arrange it on 11/03</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">No need to worry, I have raised a new request to arrange it within 48 hours</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</span></div>
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