Subject: New Reply Received - 9418245163 - Address Update
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 13:48:28 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9418245163 - Address Update  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hai team,</span></div>
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<div class="MsoPlainText"><span lang="EN-US">Thank you for updated details, customer will be contacted and delivery will be scheduled accordingly.</span></div>
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<b><span style='font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Abdul Rahiman.</span></b><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#993366'></span></b>
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<b><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Parcels &amp; Express - Operations - Delivery Centers Dubai Head Office</span></b><b><span style='font-size:6.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>
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<b><i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'>P.O. Box 99999, Dubai, United Arab Emirates</span></i></b><b><i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'></span></i></b>
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<i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#3A3D3F'>T: 042303614</span></i><i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#3A3D3F'></span></i>
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<i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'> </span></i><b><u><span style="color:#87898A"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">abdul.kadavath</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#0563C1'>@emiratespost.ae</span></a></span></u></b><b><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'></span></b>
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<div class="MsoNormal" style="line-height:8.0pt"><i><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'> <u><a href="http://www.emiratespost.ae/" rel="noreferrer"><span style="color:#87898A">www.emiratespost.ae</span></a></u></span></i></div>
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<div>From:<span lang="EN-US"> Antony Markose &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 12 March 2023 10:47 AM<br>
<b>To:</b> Abdul Rahiman Kadavath &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5830221] - 9418245163 - Address Update</span>
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<div class="MsoNormal"><b><i><span lang="EN-US" style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
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<div class="MsoNormal"><b><i><span lang="EN-US" style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span lang="EN-US" style="font-size:12.0pt;color:gray"></span>
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<div class="MsoNormal"><b><i><span lang="EN-US" style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0909B7'>Antony Markose</span></i></b></div>
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<b><i><u><span lang="EN-US" dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#0909B7'>Service Coordinator</span></u></i></b><b><span lang="EN-US" dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#0909B7'></span></b>
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<b><i><u><span lang="EN-US" style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span lang="EN-US" style='font-family:"Bell MT",serif;color:#0909B7'></span></u></i></b>
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<div class="MsoNormal"><b><i><u><span lang="EN-US" style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>T +971-42303244</span></u></i></b></div>
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<b><u><span lang="EN-US" style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0909B7">[email-masked]</span></a></span></u></b><u><span lang="EN-US" style='font-family:"Bell MT",serif;color:#0909B7'></span></u>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, March 12, 2023 1:54 AM<br>
<b>To:</b> Antony Markose &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mehaboob Mohamed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5830221] - 9418245163 - Address Update</span>
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<b><span style="color:#222222">Caution:</span></b><span style="color:#222222"> [EXTERNAL] Do not click on links or open attachments unless you recognize the sender and know the content is safe.
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Antony,</span></div>
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<strong><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Update Delivery Address &amp; Contact Number.</span></strong><b><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
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Order ID: 9418245163<br>
Tracking ID: 1000019664370<br>
Order Date: Mar 8, 2023</span>
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Contact No: 0565222812<br>
Customer Address: Sharjah - alrahmaniya3 - Street 50 - Villa 1498</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​<a href="https://are01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaps.google.com%2Fmaps%3Fq%3D25.355514526367%2C55.575637817383&amp;data=05%7C01%7Cabdul.kadavath%40emiratespost.ae%7C3fdf40cd63fc4f23f9a208db22c59f9c%7Cc83314fa75af423682428305919cb91f%7C0%7C0%7C638142004392418443%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ji72XULIei1PFSw4xt3B%2F8L1v5GtEdkbyVd4VsW9XlQ%3D&amp;reserved=0" rel="noreferrer">https://maps.google.com/maps?q=25.355514526367,55.575637817383</a>
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Kindly update the Address and contact cx on (<strong><span style='font-family:"Segoe UI",sans-serif'>0565222812</span></strong>) to arrange the delivery. <br>
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Thanks &amp; Regards, <br>
Aws</span></div>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 11 Mar at 9:21 PM
<span class="separator">, mariam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Hi</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:07 PM, 11th Mar</span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I have order but with another address
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I want to change the address</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:07 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:07 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Mariam</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/img/lantern.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Unser mariam alali name</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:07 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Mariam</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/img/lantern.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">I want the driver to call me on this number</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:08 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/img/lantern.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">0565222812</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:08 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Hello, my name is Aws , Please give me a few moments while I review and process your request. I will get back shortly.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:13 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for waiting, Mariam </span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:15 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Kindly share your google maps location with us and share your full address details (House number &amp; building name - street name - Area name)<br>
​</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:15 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/img/lantern.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Mariam alali
<br>
Sharjah, alrahmaniya3<br>
Street 50 <br>
Villa 1498<br>
Mibile: 0565222812</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/img/lantern.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="https://are01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaps.google.com%2Fmaps%3Fq%3D25.355514526367%2C55.575637817383&amp;data=05%7C01%7Cabdul.kadavath%40emiratespost.ae%7C3fdf40cd63fc4f23f9a208db22c59f9c%7Cc83314fa75af423682428305919cb91f%7C0%7C0%7C638142004392418443%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=ji72XULIei1PFSw4xt3B%2F8L1v5GtEdkbyVd4VsW9XlQ%3D&amp;reserved=0" rel="noreferrer">https://maps.google.com/maps?q=25.355514526367,55.575637817383</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:18 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you Mariam</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:19 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We will forward the new address &amp; number to our courier team to arrange the delivery within 48 hours</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:19 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Is there anything else I can assist you with today?</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:19 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/img/lantern.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Thank you</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:20 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Aws</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Thank you for your patience &amp; coopration, Mariam</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:20 PM, 11th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1043" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png"></span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">09:20 PM, 11th Mar</span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
<a href="https://are01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F510395015250362%2Finbox%2Fopen%2F0%2Fconversation%2F720073610717835&amp;data=05%7C01%7Cabdul.kadavath%40emiratespost.ae%7C3fdf40cd63fc4f23f9a208db22c59f9c%7Cc83314fa75af423682428305919cb91f%7C0%7C0%7C638142004392418443%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=JxCupNu%2FFzmcDrH3Tyx4DQJBo0TJfkzAbsL3c7KyPuM%3D&amp;reserved=0" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica",sans-serif;color:#333333'></span>
</div>
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</blockquote>
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<div class="MsoNormal">
<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">5830221:1125156</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span><span lang="EN-US"></span>
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</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5830221