Subject: New Reply Received - Mattress complaint - 29004105778220210416
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 15:35:59 +0000

Hi Aws Adra,  The customer has responded to the ticket.  Mattress complaint - 29004105778220210416  Ticket comment <div dir="auto">I got the mattress changed many times and it has same issue. I couldnot play with my health more. Thats why i purchased new mattress. Please send someone and collect this mattress.</div>
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<div>On Thu, 9 Mar 2023 at 3:59 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Utkarsh,<br><br>Thank you for shopping at HomeBox.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused,</div>
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<div dir="ltr">We are sorry to inform you that as per our policy mattresses can not be returned. We do, however, provide warranty and maintenance services on all furniture items. <br><br>
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<div dir="ltr">Kindly provide us with more details on the issue you are facing with the mattress from order 29004105778220210416<br> so we can assist you further.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5815582