Subject: Note Added - [#5804630] 29001005113020221027 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 13:28:44 +0000

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5804630    Subject:  29001005113020221027 - Damaged WWD   Requester: Rouladahhan7    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMCD5E5614AF6B4E33B3B36E4B7F7D43EE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">Due to cx usage issue we have forwarded to CCC manager for further action.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor                              </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 9, 2023 3:22 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5804630] - 29001005113020221027 - Damaged WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">Pending WWD Complaint</span></strong><b><br>
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Order Number: 29001005113020221027<br>
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CRM: 4683745 - 4683745 - 4626947<br>
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Issue Description: (P-Amberley 120 x200 Bed-Sonoma Oak and cooper wardrobe)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Cx complained that center support is coming out of the bed. Cx refused the usage damage and needs replacement or will take the complaint to DED.<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 9 Mar at 3:19 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">عميلنا العزيز,</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرا لردك لنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر منك عن الازعاج الحاصل, نود اعلامك أننا قمنا برفع شكوى جديدة برقم 4683745 بناء على طلبكم اليوم ليتم اعادة الكشف و سوف نعود لك بالمزيد بعد الكشف.</span>
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<span lang="AR-SA" style="font-size:10.5pt">​شكرا لتفهمك وصبرك.</span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك,</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5804630:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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