Subject: Note Added - [#5805677] 9415643553 / Damaged WWD follow up
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 12:25:23 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5805677    Subject:  9415643553 / Damaged WWD follow up   Requester: Akmal Bashir    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM390D0DF9B80B416DA2896C3F391F9B17" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">We have schedule several time but postponed by cx we have forward to CCC manager to check cx availability and raise the new crm.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 8, 2023 3:23 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5805677] - 9415643553 / Damaged WWD follow up</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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<strong><span style="font-family:-apple-system">Damaged WWD</span></strong><b><br>
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Order Number: 9415643553<br>
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CRM: 4681720 - 4651415<br>
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Issue Description: (Medford Wall Unit for TVs up to 55 inches - Brown)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per team, 1pcs ply damaged (part no:24) (box no:2/3) and needs to replace above-mentioned part.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly arrange this urgently or Cx will take the issue to social media.<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 7 Mar at 3:10 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:9.0pt;color:#6F7071">Akmal Bashir</span><span style="font-size:9.0pt;color:#6F7071"></span>
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<span style="color:#3F3F46"><img width="30" height="30" style="width:.3125in;height:.3125in" id="_x0000_i1026" src="https://images.freshchat.com/30x30/fresh-chat-names/img/inkpot.png"></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">It’s more then that</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:08 PM, 07th Mar</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">We are sorry for this situation , we are on it and we will do our best to sort the issue out .</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">03:10 PM, 07th Mar</span></div>
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