Subject: Note Added - [#5776398] 9416187257 - Pending WWD Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 07:51:58 +0000

Hi ,    Harikrishnan Kurup added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5776398    Subject:  9416187257 - Pending WWD Refund   Requester: Gabor Varga    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team , </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Mentioned invoice has been received .</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="816" style="width:8.5in;border-collapse:collapse">
<tbody>
<tr style="height:14.5pt">
<td width="80" style="width:60.0pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><b><span style="color:black">INV </span></b></div>
<div></div>
<div></div>
</td>
<td width="72" style="width:.75in;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><b><span style="color:black">ITEM ID </span></b></div>
<div></div>
<div></div>
</td>
<td width="477" style="width:358.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><b><span style="color:black">ITEM DESC</span></b></div>
<div></div>
<div></div>
</td>
<td width="31" style="width:23.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><b><span style="color:black">QTY</span></b></div>
<div></div>
<div></div>
</td>
<td width="57" style="width:43.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><b><span style="color:black">RDO </span></b></div>
<div></div>
<div></div>
</td>
<td width="99" style="width:74.0pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><b><span style="color:black">CONTAINER ID </span></b></div>
<div></div>
<div></div>
</td>
</tr>
<tr style="height:14.5pt">
<td width="80" style="width:60.0pt;border:solid windowtext 1.0pt;border-top:none;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">9416187257</span></div>
<div></div>
<div></div>
</td>
<td width="72" style="width:.75in;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">164820768</span></div>
<div></div>
<div></div>
</td>
<td width="477" style="width:358.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><span style="color:black">P-I-Magna Lux 90x190x22cm Bonnell Spring Mattress With 5 Years Warranty</span></div>
<div></div>
<div></div>
</td>
<td width="31" style="width:23.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">1</span></div>
<div></div>
<div></div>
</td>
<td width="57" style="width:43.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">2039182</span></div>
<div></div>
<div></div>
</td>
<td width="99" style="width:74.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><span style="color:black">33HB01913545</span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<a id="OWAAM471B28DBA4CB4C0FB6B9010F12D05D87" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anslem Misquitta</span></a>, Kindly confirm the refund status .</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Hari </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 8, 2023 2:29 AM<br>
<b>To:</b> Harikrishnan Kurup &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5776398] - 9416187257 - Pending WWD Refund</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Escalation Level 1, Reminder.</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Hari,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Pending WWD Refund</span></strong><b><br>
</b><br>
Order Number: 9416187257 <br>
<br>
Issue Description: (iMagna Lux Single Bonnell Spring Mattress - 90x190x22 cm)</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Pullout done and RMA has been created. Kindly process the refund.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'><img width="898" height="172" style="width:9.3541in;height:1.7916in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDA0MDg4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BaQkJHu556fdfwISKmkzZ35V5EVOqcGV68Dm38FfDCc"></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thanks &amp; Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Aws.</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Tue, 7 Mar at 1:53 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Hari,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Pending WWD Refund</span></strong><b><br>
</b><br>
Order Number: 9416187257 <br>
<br>
Issue Description: (iMagna Lux Single Bonnell Spring Mattress - 90x190x22 cm)</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Pullout done and RMA has been created. Kindly process the refund.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><img width="898" height="172" style="width:9.3541in;height:1.7916in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzkyMDc5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b04a35svIIDkgv7zKAI2c5BPaVlGrPR8FnM1T_SHp_g"></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Thanks &amp; Regards,<br>
Aws.</span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 5 Mar at 12:55 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Gabor,<br>
<br>
Greetings of the day from the Homebox Team!<br>
<br>
​We would like to inform you that the team will visit you on 06/03/2023 to pull out the mattress from order 9416187257 for return.<br>
<br>
Thank you for being patient and understanding with us.<br>
<br>
​Feel free to contact us for any further assistance.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Your Friends,<br>
The Support Team.</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5776398:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>