Subject: New Reply Received - 9414048713 - Warranty Query
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 10:41:55 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9414048713 - Warranty Query  Ticket comment <div>Thanks but I really need to install the tv as advertised in the pics. Else it doesn’t make sense</div>
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<div>The table top space isn’t enough and quite risky considering I have a small kid. The reason I bought a tv cabinet will a wooden back is so that I can hoist it (and your website pictures suggested the same)</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzk2NTMwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8p6_diJtJPV3q-zjkz3JKf2avJcRE04mH_5msnykbVk" data-id="2044013965301"><br>
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<div>Please keep me posted on the warranty. I have my tv installation scheduled tomorrow. I’ll need to decide whether I can continue with unit</div>
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<div>Thanks</div>
<div>Suvankar<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 7 Mar 2023, at 12:10 AM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Suvankar,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer">www.homeboxstores.com</a>.</div>
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<div dir="ltr">We would like to inform you that any change that will damage the item will void the limited warranty. However, we have forwarded your query to the concerned team and we will get back to you with confirmation within 24/48 hours.</div>
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<div dir="ltr">At this time we kindly request you to use the TV without drilling/fixing it on the unit and soon we will get back to you in this email.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5802708