Subject: Email was not delivered to [email-masked]
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 19:51:40 +0000

Hi Aws Adra,  
  The following message composed by you on ticket 5785222 failed to reach the recipient [email-masked]. 
  Reason: "Email rejected due to an unexpected error. Please try again after sometime..  "
  Message content:  Escalation Level 1, Reminder.  ​   Hi Team,  Collection Issue - Lost Item  Order Number: 9415597977 RVP: RP022223002251 Collection Date: 23/02/2023  Missing Item: 164836815 - - Supersoft Chevron Print 2-Piece Jersey Reversible Pillowcase Set - 50x75 cm  ​Cx created a return request for 2 items and confirmed that the same has been returned with the courier.  However, WH confirmed that 1 item has been returned to the WH.  Kindly check ​with the courier and confirm how many items have been collected from this Cx.  Thanks & Regards,  Aws