Subject: Note Added - [#5776398] 9416187257 - Mattress Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 12:19:20 +0000

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5776398    Subject:  9416187257 - Mattress Return   Requester: Gabor Varga    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM41F1854F8E6E466DABCD5A099AB2A21C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">We will arrange the pull out ASAP.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, March 4, 2023 6:24 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5776398] - 9416187257 - Mattress Return</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">Mattress Return </span></strong> </span></div>
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Order Number: 9416187257<br>
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CRM: 4664104<br>
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Issue Description: (iMagna Lux Single Bonnell Spring Mattress - 90x190x22 cm - White)</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Cx wants to return the mattress. The mattress is unused and still in its original packaging.
<strong><span style="font-family:-Apple-System">Pullout has been approved.</span></strong><b><br>
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</span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><img width="402" height="156" style="width:4.1875in;height:1.625in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzcwMjc0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-paEuG2wimd7KDwVk5iVlYdnPWrXy9IPb1oycg-0XiI"></span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
Kindly check and do the needful.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Thanks &amp; Regards,<br>
Ali Adil</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 3 Mar at 12:26 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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<strong><span style="font-family:-Apple-System">​Mattress Return Request </span></strong>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System"><br>
Order Number: 9416187257<br>
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CRM: 4664104<br>
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Issue Description: (iMagna Lux Single Bonnell Spring Mattress - 90x190x22 cm - White)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Cx wants to return the mattress. The mattress is unused and still in its original packaging.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Kindly advise further. <br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 2 Mar at 8:06 PM
<span class="separator">, Gabor Varga &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#212121">Please see the pictures attached</span><span style="color:#212121"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Sent from
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">From: Gabor Varga &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, March 2, 2023 10:50:03 AM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5776398] - 9416187257 - Mattress Return </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Ok, soon as I'm home today
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<b><span style="font-family:-Apple-System;color:black">From:</span></b><span style="font-family:-Apple-System;color:black"> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, March 2, 2023 10:29:40 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#5776398] - 9416187257 - Mattress Return</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Gabor Varga,<br>
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Thank you for contacting us. <br>
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We would be happy to help you. However, for us to check and investigate, we would need some more information. Please provide us with pictures showing the mattress in its original packaging so we can check and assist you further.<br>
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Looking forward to hearing from you.<br>
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Your friends,<br>
The Support Team</span></div>
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