Subject: Email was not delivered to [email-masked]
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 23:21:05 +0000 (UTC)

Hi Aws Adra,  
  The following message composed by you on ticket 5698360 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Urgent Reminder    Hi Team,     Pending Mattress Complaint    Order No: 29020101441020210305 CRM No: 4557530   Issue Description: (EC-I-Pulse 180 x200 x25 cm Pocket Spring Mattress) The mattress complaint has been approved before and was supposed to be replaced on February 10, 2023.  Cx shared the pics again and complained that he feels like there is a pin inside the mattresses (blue mark)  and there is a dent in the mattress and looks like the entire inner layer is damaged (greenish marks))  Your prompt action will be highly appreciated.     Thank you for your help!  Regards,  Aws