Subject: New Reply Received - 9414312957 / Pending Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 02:04:11 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9414312957 / Pending Refund  Ticket comment <div>Return items</div>
<div>Greetings, </div>
<div>I return 1carpet, and 2bean bag cover<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId0c8319d7-22c3-486f-b7b0-defc22d697c9" class="inline-image-global inlined-image-cid-0c8319d7-22c3-486f-b7b0-defc22d697c9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzAzMDkyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PNVNiNWp30n0nKf2hrRF0M2oZzQAj3j2517ugiI_WAE" data-id="2044013030923" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId3cacc815-5fda-4c90-926f-b533e3ff3514" class="inline-image-global inlined-image-cid-3cacc815-5fda-4c90-926f-b533e3ff3514" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzAzMDkyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.F9OwsINZv60Xk_k_inrvMNB4EtjUOzG20WG58sGkoGk" data-id="2044013030924" style="width:100%;max-width:800px"><br>
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<br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 25, 2023 at 2:19 AM, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2476847517"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5743026</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Aws Adra : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dr Soha,<br><br>Thank you for shopping at <a rel="noreferrer" target="_blank" href="http://www.homeboxstores.com">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">​Kindly let us know which items did you return with our courier partner from order 9414312957 on 15/02 so we can assist you further.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743026