Subject: New Reply Received - 9413865543 - Cancellation
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 16:46:09 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9413865543 - Cancellation  Ticket comment <div dir="auto">i don’t want it. Let the supervisor speak to me or else I will visit you headquarters. You are stealing people at the middle of the day</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 10, 2023 at 12:54 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Naema,<br><br>Thank you for writing back to us,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for the inconvenience you faced,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>As per our policy, the designed mattresses for specific measurements can not be returned or canceled and we are really sorry to inform you that we can not assist you with mattress cancellation.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>At this time we suggest placing a new order for a similar bed and we would be happy to provide you with a voucher to waive the delivery fees for your new order.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>You may have a look at the similar beds at: <a href="https://www.homeboxstores.com/ae/en/search/?q=Single%20bed%2090x190%3Atype.en%3AKids%20Beds%3Atype.en%3ADay%20Beds%3Atype.en%3ABunk%20%26%20Loft%20Beds%3Atype.en%3ABed" rel="noreferrer" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>https://www.homeboxstores.com/ae/en/search/?q=Single%20bed%2090x190%3Atype.en%3AKids%20Beds%3Atype.en%3ADay%20Beds%3Atype.en%3ABunk%20%26%20Loft%20Beds%3Atype.en%3ABed</a>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Again, please accept our apology for this.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Naema alnuaimi</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5685503