Subject: New Reply Received - 9413825874 - Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 10 Feb 2023 05:28:21 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9413825874 - Return  Ticket comment <div dir="auto">Thank you.</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 9 Feb 2023, 11:51 pm Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Anita,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused, and we feel very sorry that in this instance we could not meet your expectations. At this time we do not have an exchange policy, but we will accept the return of the damaged item received.<br><br>We would like to inform you that a return request has been created for (Allure Rectangular 4-Tier Bathroom Caddy) from order No. (9413825874) dated 09/02/2023, and the request will be received by the courier partner, (LMG), within 3 to 5 working days.</div>
<div dir="ltr">
<br><strong>At the time of return/collection we request you to please take a picture of the return items and attach the same in this email.</strong>
</div>
<div dir="ltr">
<br>In the event that the returns are not received by the courier partner within the specified time, please contact us again in order to serve you to the fullest.</div>
<div dir="ltr">
<br>Refund may require 7-15 additional business days once your item is collected and reached warehouse, refund will go to the original mode of payment.</div>
<div dir="ltr">
<br>Once again, sincere apologies and thank you for your patience.</div>
<div dir="ltr">
<br>Feel free to get in touch with us for further assistance.</div>
<div dir="ltr">
<br>Your Friends,<br>The Homebox Support Team.</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5690379