Subject: New Reply Received - 9402414692 - Partial Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 18:34:33 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9402414692 - Partial Refund  Ticket comment <div dir="auto">Pls advise about the attached issue as I'm unable to add any item.<div dir="auto">Thanks </div>
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<div>On Fri, 13 Jan 2023, 23:42 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Fawzia,<br><br>Thank you for writing back to us<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that your AED 80 Shukran refund voucher from order 9402414692 can be used in the "PROMO CODE" section for online orders only.</div>
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<div dir="ltr">The voucher code for AED 80 you need to apply at checkout is <strong>18888823420616456907</strong>
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<div dir="ltr">Regarding the refund of amount (AED 179.00) in your my credit wallet.  You can use it in your online purchase only in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.</div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044009431011'>Screenshot_20230114_223325_Home Box.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513107