Subject: Note Added - [#5513107] 9402414692 - Partial Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 12 Jan 2023 05:31:18 +0000

Hi ,    Sameer Sadiq added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513107    Subject:  9402414692 - Partial Refund   Requester: fawzia    Note Content:   <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hi Murtaza</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Where is the delay... why we are keeping customer waiting... if item lost or misplaced we will deduct from which ever party responsible... why are we keeping customer hanging... </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Pls sort this out asap</div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, January 12, 2023 7:30:11 AM<br>
<b>To:</b> Sameer Sadiq &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Sabry Yousef &lt;[email-masked]&gt;; Anslem Misquitta &lt;[email-masked]&gt;; Murtaza Kutiyanawala &lt;[email-masked]&gt;; Ahmed Zoher &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5513107] - 9402414692 - Partial Refund
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<div dir="ltr" style="word-break:break-word"><strong dir="ltr" style="font-weight:700">Escalation Level 4 - Reminder</strong></div>
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Hi Sameer,</div>
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<strong style="font-weight:700">Partial Refund.<br>
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Order Number: 9402414692<br>
RVP: RP120122003164<br>
RMA: 1003550418<br>
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Item: 162636826 - Cyara Ficus Elastica Tree with Pot - 130 cms (Qty: 1) (AED 179)</div>
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Cx confirmed that 5 items have been returned at the same time for a refund but the refund has been processed with 1 piece short.</div>
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WH confirmed that (162636826) was not received and the courier confirmed that all items were delivered to WH.</div>
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<table border="0" cellpadding="0" cellspacing="0" width="944" style="border-collapse:collapse; border-spacing:0px; background-color:transparent; word-break:normal; max-width:100%; width:708pt">
<tbody>
<tr>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border:0.5pt solid windowtext; height:15pt; width:86pt">
RETURN_ORDER</td>
<td class="x_xl65" width="13.68421052631579%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:95pt">
SALES_ORDER_NO</td>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:86pt">
STATUS</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
COURIER_PARTNER</td>
<td class="x_xl66" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:87pt">
AWB_NO</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
ITEM_ID</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
CONCEPT_NAME</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RETURN_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RECEIVED_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
EXCESS_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
DAMAGE_QTY</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164765185</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
163146300</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164770681</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164659556</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
<strong style="font-weight:700"><u>162636826</u></strong>
</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
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<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Cx is chasing the refund. Kindly assist further.</div>
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<br>
</div>
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Thank you for your help!</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
</div>
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Regards,</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Ali</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Tue, 10 Jan at 3:52 AM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
<div style="font-size:14px">
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<div dir="ltr" style="word-break:break-word"><strong dir="ltr" style="font-weight:700">Escalation Level 4,</strong></div>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
Hi Sameer,</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
<strong style="font-weight:700">Partial Refund.<br>
</strong> <br>
Order Number: 9402414692<br>
RVP: RP120122003164<br>
RMA: 1003550418<br>
<br>
Item: 162636826 - Cyara Ficus Elastica Tree with Pot - 130 cms (Qty: 1) (AED 179)</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Cx confirmed that 5 items have been returned at the same time for a refund but the refund has been processed with 1 piece short.</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
WH confirmed that (162636826) was not received and the courier confirmed that all items were delivered to WH.</div>
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<br>
</div>
<div style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
 </div>
<div style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<table border="0" cellpadding="0" cellspacing="0" width="944" style="border-collapse:collapse; border-spacing:0px; background-color:transparent; word-break:normal; max-width:100%; width:708pt">
<tbody>
<tr>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border:0.5pt solid windowtext; height:15pt; width:86pt">
RETURN_ORDER</td>
<td class="x_xl65" width="13.68421052631579%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:95pt">
SALES_ORDER_NO</td>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:86pt">
STATUS</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
COURIER_PARTNER</td>
<td class="x_xl66" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:87pt">
AWB_NO</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
ITEM_ID</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
CONCEPT_NAME</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RETURN_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RECEIVED_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
EXCESS_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
DAMAGE_QTY</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164765185</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
163146300</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164770681</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164659556</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
<strong style="font-weight:700"><u>162636826</u></strong>
</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
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<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Cx is chasing the refund. Kindly assist further.</div>
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<br>
</div>
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Thank you for your help!</div>
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<br>
</div>
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Regards,</div>
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Aws.</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Mon, 9 Jan at 2:44 AM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
<div style="font-size:14px">
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<div dir="ltr" style="word-break:break-word"><strong>Escalation Level 3, Reminder</strong></div>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
Hi Ahmed,</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
<strong style="font-weight:700">Partial Refund.<br>
</strong> <br>
Order Number: 9402414692<br>
RVP: RP120122003164<br>
RMA: 1003550418<br>
<br>
Item: 162636826 - Cyara Ficus Elastica Tree with Pot - 130 cms (Qty: 1) (AED 179)</div>
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<br>
</div>
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Cx confirmed that 5 items have been returned at the same time for a refund but the refund has been processed with 1 piece short.</div>
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WH confirmed that (162636826) was not received and the courier confirmed that all items were delivered to WH.</div>
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<br>
</div>
<div style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
 </div>
<div style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<table border="0" cellpadding="0" cellspacing="0" width="944" style="border-collapse:collapse; border-spacing:0px; background-color:transparent; word-break:normal; max-width:100%; width:708pt">
<tbody>
<tr>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border:0.5pt solid windowtext; height:15pt; width:86pt">
RETURN_ORDER</td>
<td class="x_xl65" width="13.68421052631579%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:95pt">
SALES_ORDER_NO</td>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:86pt">
STATUS</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
COURIER_PARTNER</td>
<td class="x_xl66" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:87pt">
AWB_NO</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
ITEM_ID</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
CONCEPT_NAME</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RETURN_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RECEIVED_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
EXCESS_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
DAMAGE_QTY</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164765185</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
163146300</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164770681</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164659556</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
<strong style="font-weight:700"><u>162636826</u></strong>
</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Cx is chasing the refund. Kindly assist further.</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Thank you for your help!</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Regards,</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Aws.</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Sat, 7 Jan at 10:40 AM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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<div dir="ltr" style="word-break:break-word">Escalation -3</div>
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<br>
Hi Ahmed,</div>
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<br>
<strong style="font-weight:700">Partial Refund.<br>
</strong> <br>
Order Number: 9402414692<br>
RVP: RP120122003164<br>
RMA: 1003550418<br>
<br>
Item: 162636826 - Cyara Ficus Elastica Tree with Pot - 130 cms (Qty: 1) (AED 179)</div>
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Cx confirmed that 5 items have been returned at the same time for a refund but refund has been processed with 1 piece short.</div>
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WH confirmed that (162636826) was not received and the courier confirmed that all items were delivered to WH.</div>
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 </div>
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<div style="word-break:break-word; overflow:auto">
<table border="0" cellpadding="0" cellspacing="0" width="944" style="border-collapse:collapse; border-spacing:0px; background-color:transparent; word-break:normal; max-width:100%; width:708pt">
<tbody>
<tr>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border:0.5pt solid windowtext; height:15pt; width:86pt">
RETURN_ORDER</td>
<td class="x_xl65" width="13.68421052631579%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:95pt">
SALES_ORDER_NO</td>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:86pt">
STATUS</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
COURIER_PARTNER</td>
<td class="x_xl66" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:87pt">
AWB_NO</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
ITEM_ID</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
CONCEPT_NAME</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RETURN_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RECEIVED_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
EXCESS_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
DAMAGE_QTY</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164765185</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
163146300</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164770681</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164659556</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
<strong style="font-weight:700"><u>162636826</u></strong>
</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
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<br>
</div>
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Cx is chasing the refund. Kindly assist further.</div>
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<br>
</div>
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Thank you for your help!</div>
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<br>
</div>
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Regards,</div>
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Ali</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Fri, 6 Jan at 9:16 AM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
<div style="font-size:14px">
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<br>
</div>
</div>
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<div dir="ltr" style="word-break:break-word">Escalation -2  Reminder</div>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
Hi Murtaza,</div>
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<br>
<strong style="font-weight:700">Partial Refund.<br>
</strong> <br>
Order Number: 9402414692<br>
RVP: RP120122003164<br>
RMA: 1003550418<br>
<br>
Item: 162636826 - Cyara Ficus Elastica Tree with Pot - 130 cms (Qty: 1) (AED 179)</div>
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<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Cx confirmed that 5 items have been returned at the same time for a refund but refund has been processed with 1 piece short.</div>
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WH confirmed that (162636826) was not received and the courier confirmed that all items were delivered to WH.</div>
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<br>
</div>
<div style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
 </div>
<div style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<div style="word-break:break-word; overflow:auto">
<table border="0" cellpadding="0" cellspacing="0" width="944" style="border-collapse:collapse; border-spacing:0px; background-color:transparent; word-break:normal; max-width:100%; width:708pt">
<tbody>
<tr>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border:0.5pt solid windowtext; height:15pt; width:86pt">
RETURN_ORDER</td>
<td class="x_xl65" width="13.68421052631579%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:95pt">
SALES_ORDER_NO</td>
<td class="x_xl65" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:86pt">
STATUS</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
COURIER_PARTNER</td>
<td class="x_xl66" width="12.631578947368421%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:87pt">
AWB_NO</td>
<td class="x_xl65" width="8.421052631578947%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:57pt">
ITEM_ID</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
CONCEPT_NAME</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RETURN_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
RECEIVED_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
EXCESS_QTY</td>
<td class="x_xl65" width="6.315789473684211%" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-top:0.5pt solid windowtext; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:none; width:48pt">
DAMAGE_QTY</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164765185</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
163146300</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164770681</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
164659556</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
<tr>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-left:0.5pt solid windowtext; height:15pt; border-top:none">
1003550418</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
9402414692</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
CLOSED</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
LMG</td>
<td class="x_xl66" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; text-align:center; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
RP120122003164</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
<strong style="font-weight:700"><u>162636826</u></strong>
</td>
<td class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
Homebox</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
1</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
<td align="right" class="x_xl65" style="padding:0px; color:black; font-size:15px; font-weight:400; font-style:normal; text-decoration:none; font-family:Calibri,sans-serif; vertical-align:bottom; border-right:0.5pt solid windowtext; border-bottom:0.5pt solid windowtext; border-top:none; border-left:none">
0</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
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<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Cx is chasing the refund. Kindly assist further.</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
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<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Thank you for your help!</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br>
</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Regards,</div>
<div dir="ltr" style="word-break:break-word; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
Ali</div>
<div class="x_freshdesk_quote"></div>
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