Subject: New Reply Received - 9408169374
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 07 Jan 2023 23:26:17 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9408169374  Ticket comment <div dir="auto">Dear Home Box ,</div>
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<div dir="auto">I want delivery between 10 to 2 and not between 2 to 6 as I am afraid that on 9th Jan same episode might repeat as once your delivery guys start from another place then they don't arrive like what has happened today.</div>
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<div dir="auto">Kindly schedule delivery between 2 to 6.</div>
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<div dir="auto">Thanks &amp; Best Regards </div>
<div dir="auto">Danish Khawaja</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 8 Jan 2023 at 2:20 AM, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Danish,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that your complaint has been raised with the complaint ID 4506082 to the management and they are going to make sure that this will not happen again in the future as we always want the best service and experience for our customers.</div>
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<div dir="ltr">Your furniture will be delivered to you on 09/01/2023 between 2-6 PM.<br><br>Again, Please accept our apology for this.<br>We look forward to serving you better in the future.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Homebox Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5530380