Subject: New Reply Received - 9407841876 - Late Collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 23:56:18 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9407841876 - Late Collection  Ticket comment <div>No it’s fine I don’t want to return the items I will keep it thank u for your assistance <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Jan 2023, at 3:31 AM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Priyanka,</div>
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<div dir="ltr">​Sorry for the delay and we apologize for the inconvenience caused.<br><br>
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<div dir="ltr">We are truly sorry to hear that our courier team failed to pick up the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle-free process. <br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. <br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5520385