Subject: New Reply Received - 9408169374
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 17:03:46 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9408169374  Ticket comment <div dir="ltr">Hi, If the order is not delivered, why it cannot be order modified to  increase items.<div><br></div>
<div>Its really not understandable and really not supportive to customer. We want to add item to avoid extra shipping cost and want to add before the delivery.</div>
<div><br></div>
<div>Kindly help.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jan 1, 2023 at 1:13 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Danish,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer" target="_blank">www.homeboxstores.com</a>.</div>
<div><br></div>
<div dir="ltr">We are sorry to inform you that we can not add any item to any order after the order is placed successfully by the customer.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​Your Furniture from order 9408169374 will be delivered to you on 07/01/2023 between 2-6 PM.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would ask you to place a new order for the items you want.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5530380