Subject: Note Added - [#5497722] 29004105731120221119 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 08:39:26 +0000

Hi ,    Abdul Rasheed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5497722    Subject:  29004105731120221119 - Damaged WWD   Requester: Usman.sayyab    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Aws </span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Stock Take was scheduled from 24<sup>th</sup> Dec to 26<sup>th</sup> Hence WH cannot able to issue the Parts due to restriction hence Will replace the headboard on tomorrow 27<sup>th</sup> Dec pls
 convince the cx accordingly.</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>12/23/2022 5:21:49 PM</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>29004105731120221119</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>usman sayyab</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>EC-Valencia 180 x200 Bed 2 Night Stands D - Headboard damage part no : 8 box no : 1/6 Issue the above mentioned parts. Ref img. Team : Khasif Mohd</span></div>
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<div class="MsoNormal"><span lang="EN-US">Thanks &amp; Regards</span></div>
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<div class="MsoNormal"><span lang="EN-US">Abdul Hameed.R</span></div>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 24 December 2022 12:40 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5497722] - 29004105731120221119 - Damaged WWD</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Hi Team,<br>
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<strong><span style='font-family:"-Apple-System",serif'>WWD Pending Delivery</span></strong><b><br>
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Order Number: 29004105731120221119<br>
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CRM: 4466198    <br>
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Issue Description: (EC-Valencia 180 x200 Bed 2 Night Stands)</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Headboard damage part no: 8 boxes no: 1/6 Issue the above-mentioned parts. Kindly check the attached and arrange the replacement soon.<br>
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Thanks &amp; Regards,<br>
Aws.</span></div>
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<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>On Fri, 23 Dec at 9:56 PM
<span class="separator">, Usman.sayyab &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Dear Manager,
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Kindly would like to bring my issue with the recent purchase that I made. I ordered cupboards, sofa come bed, dressing table, and king size bed frame and mattress. Apparently,
 the bed frame is damaged, and I wanted a replacement immediately…this is unacceptable. My family is here, and I cannot wait any longer and I wanted a replacement of the bed frame immediately by tomorrow. If it’s not possible do let me know so that I will escalate
 this complaint further and I’m sure I’ll post a review in all the social media. Hoping for a better solution from your end at the earliest.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Attached is for your reference.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Thanks</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>Usman</span></div>
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