Subject: Note Added - [#5442712] 9404497046 - Late HH C&C
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 09:47:56 +0000

Hi ,    Sanjeeb Das added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5442712    Subject:  9404497046 - Late HH C&C    Requester: claudette devera    Note Content:   <div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Dear Team,</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Will sort it out by 4 PM Today.</span></div>
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<b><span style='font-size:10.0pt; font-family:"Futura",serif; color:black'>SANJEEB KUMAR DAS </span></b>
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<b><span style='font-size:10.0pt; font-family:"Futura",serif; color:#5F5F5F'>Store Manager-Liwa </span></b>
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<span style='font-size:10.0pt; font-family:"Futura",serif; color:#7F7F7F'>T   :  +971 26328844 </span>
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<span style='font-size:10.0pt; font-family:"Futura",serif; color:#7F7F7F'>M  :  971 505514427 </span>
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<span style='font-size:10.0pt; font-family:"Futura",serif; color:#7F7F7F'>F   :  +971 26328844 </span>
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<span style='font-size:10.0pt; font-family:"Futura",serif; color:#7F7F7F'>E   :  </span><span style='font-size:10.0pt; font-family:"Futura",serif'>[email-masked]<span style="color:#7F7F7F"> </span></span>
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<div style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif">
<span style='font-size:10.0pt; font-family:"Futura",serif; color:#7F7F7F'>Liwa Centre,Hamdan Street </span>
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<span style='font-size:10.0pt; font-family:"Futura",serif; color:#7F7F7F'>Abu Dhabi, UAE, PO Box-282028 </span>
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<a href="http://www.homeboxstores.com" rel="noreferrer"><span style='font-size:10.0pt; font-family:"Futura",serif'>www.homeboxstores.com</span></a><span style='font-size:10.0pt; font-family:"Futura",serif'> </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, December 21, 2022 1:32 PM<br>
<b>To:</b> Sanjeeb Das &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Hb Liwa Ma &lt;[email-masked]&gt;; Homebox LIWA SM &lt;[email-masked]&gt;; Ramesh Veluchamy &lt;[email-masked]&gt;; Jasim Vali Mohammed Bebal
 &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5442712] - 9404497046 - Late HH C&amp;C
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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Hi Sanjeeb,</div>
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KIndly update..</div>
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<strong dir="ltr" style="box-sizing:border-box; font-weight:700">Click &amp; Collect Order Delay<br style="box-sizing:border-box">
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<strong style="box-sizing:border-box; font-weight:700">Order Number:</strong> 9404497046<br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">T</strong><strong style="box-sizing:border-box; font-weight:700">racking:</strong> 940449704699990001<br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">Order Date: </strong>Dec 5, 2022<br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">Store Code:</strong> 29004<br style="box-sizing:border-box">
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Cx Placed the order on (Dec 5, 2022 ) and order still not ready at the store. </div>
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As per of warehouse the order has been reached to store on 6th DEC kindly check and update .</div>
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 Kindly check and assist. <br style="box-sizing:border-box">
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Thanks &amp; Regards,<br>
Ali</div>
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<blockquote class="x_freshdesk_quote">On Tue, 20 Dec at 1:18 PM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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Hi Team,</div>
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<br style="box-sizing:border-box">
KIndly update..</div>
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<strong dir="ltr" style="box-sizing:border-box; font-weight:700">Click &amp; Collect Order Delay<br style="box-sizing:border-box">
</strong> <br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">Order Number:</strong> 9404497046<br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">T</strong><strong style="box-sizing:border-box; font-weight:700">racking:</strong> 940449704699990001<br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">Order Date: </strong>Dec 5, 2022<br style="box-sizing:border-box">
<strong style="box-sizing:border-box; font-weight:700">Store Code:</strong> 29004<br style="box-sizing:border-box">
 <br style="box-sizing:border-box">
Cx Placed the order on (Dec 5, 2022 ) and order still not ready at the store. </div>
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As per of warehouse the order has been reached to store on 6th DEC kindly check and update .</div>
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 Kindly check and assist. <br style="box-sizing:border-box">
Thanks &amp; Regards, </div>
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<blockquote class="x_freshdesk_quote">On Tue, 20 Dec at 11:43 AM <span class="x_separator">
, Jasim.bebal &lt;[email-masked]&gt; wrote:
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<div class="x_MsoNormal"><span style="">Dear Team ,</span></div>
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<div class="x_MsoNormal"><span style="">Have already updated for the subjected ticket order issue that the order is already at store .</span></div>
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<div class="x_MsoNormal"><span style="">Kindly check with the store team for any further updates for order handover status.</span></div>
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<span lang="EN-US" style='font-size:10.0pt; line-height:105%; font-family:"Futura Std Medium"; color:black'>Jasim Bebal
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<span style='font-size:9.0pt; line-height:105%; font-family:"Futura Std Book"; color:#7F7F7F'>  P.O</span><span lang="EN-US" style='font-size:9.0pt; line-height:105%; font-family:"Futura Std Book"; color:#7F7F7F'>.Box
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<span style='font-size:9.0pt; line-height:105%; font-family:"Futura Std Book"; color:#7F7F7F'> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CJasim.Bebal%40landmarkgroup.com%7C86a82fb702b84844653d08d8fdb8352e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637538314886374237%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=3ktz8eDlyfzEUEIe3B1CWHyZEviSdQWV7wRurSNr128%3D&amp;reserved=0" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style='font-size:9.0pt; line-height:105%; font-family:"Futura Std Book"; color:#7F7F7F'>www.homeboxstores.com</span></a><span lang="EN-GB" style="font-size:12.0pt; line-height:105%"></span>
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<div>From:<span lang="EN-US"> Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, 20 December 2022 6:29 AM<br>
<b>To:</b> Ramesh Veluchamy &lt;[email-masked]&gt;<br>
<b>Cc:</b> Sanjeeb Das &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;; Hb Liwa Ma &lt;[email-masked]&gt;; Homebox LIWA SM &lt;[email-masked]&gt;; [email-masked]; Anslem Misquitta
 &lt;[email-masked]&gt;; Jasim Vali Mohammed Bebal &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5442712] - 9404497046 - Late HH C&amp;C</span> </div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt; color:#183247">Escalation Level 2 - Reminder</span></strong><span style="font-size:10.5pt; color:#183247"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi Ramesh,</span></div>
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KIndly update..</span></div>
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<strong><span style="font-size:10.5pt; color:#183247">Click &amp; Collect Order Delay</span></strong><b><span style="font-size:10.5pt; color:#183247"><br>
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<strong><span style="font-family:-Apple-System">Order Number:</span></strong> 9404497046<br>
<strong><span style="font-family:-Apple-System">Tracking:</span></strong> 940449704699990001<br>
<strong><span style="font-family:-Apple-System">Order Date: </span></strong>Dec 5, 2022<br>
<strong><span style="font-family:-Apple-System">Store Code:</span></strong> 29004<br>
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Cx Placed the order on (Dec 5, 2022 ) and order still not ready at the store. <br>
As per store team   , the Order Is still not received from WH.<br>
<span style="border:solid windowtext 1.0pt; padding:0cm"><img width="100" height="100" id="x_Picture_x0020_1" data-id="2044007550500" alt="Image removed by sender." style="width:1.0416in; height:1.0416in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzU1MDUwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pJdnY0nFSmXg8VS5lh3GPm0tK8JeNIiQED7EQc34LZc"></span><br>
 Kindly check and assist. <br>
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Thanks &amp; Regards, </span> </div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Ali</span></div>
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<span style="font-size:10.5pt; font-family:-Apple-System">On Mon, 19 Dec at 5:05 AM
<span class="x_separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span><span class="x_separator"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Escalation Level 2,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi Ramesh,</span></div>
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<strong><span style="font-size:10.5pt; color:#183247">Click &amp; Collect Order Delay</span></strong><b><span style="font-size:10.5pt; color:#183247"><br>
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Order Number: 9404497046<br>
Tracking:940449704699990001<br>
Order Date: Dec 5, 2022<br>
Store Code: 29004<br>
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Cx Placed the order on (Dec 5, 2022 ) and order still not ready at the store. Kindly check and assist. <br>
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Thanks &amp; Regards, </span> </div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Aws.</span></div>
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</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5442712:1125156</span><span style="font-size:10.5pt; font-family:-Apple-System">
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