Subject: New Activity [#5482433] Return-9405683913
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 20 Dec 2022 08:40:21 +0000

Hi Aws Adra,

Alsharif ahmad has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5482433#5482433 

Return-9405683913 

Requester 

Emma  [email-masked]

    Agent Response 

Hi Team,  Damaged WWD Return Request  Order Number: 9405683913  CRM: 4454849 and 4454770  Issue Description: (Jasper 2-Seater Fabric Recliner Sofa - Beige) The sofa cloth was damaged by the team while assembly and Cx refused the item and wants a return & refund. Kindly check and advise further.     CX WANTS TO RETURN THE ITEM AS SOON AS POSSIBLE AND NEED TO GET CALL OR CX WILL RAIS COMPLAINT TO DED KINDLY CHECK AND CONTACT WITH CX VERY SOON .  Thanks & Regards, ahmed.

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