Subject: Note Added - [#5444782] 9404385534 - Late C&C
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 11 Dec 2022 06:18:20 +0000

Hi ,    Homebox.liwama added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444782    Subject:  9404385534 - Late C&C   Requester: Stacey    Note Content:   <div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
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<span style="margin:0px"><span style="font-size:12pt;margin:0px;color:black;background-color:white" class="ContentPasted0">Order Is still not received from WH.</span></span><span style="margin:0px"><span lang="en-AE" style="font-size:12pt;margin:0px;color:black;background-color:white"></span></span>
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<span style="font-size:12pt;margin:0px;color:black;background-color:white" class="ContentPasted0">Regards</span>
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<span style="margin:0px"><span style="font-size:12pt;margin:0px;color:black;background-color:white" class="ContentPasted0">Jitendra Singh</span></span>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 11, 2022 1:17 AM<br>
<b>To:</b> Homebox LIWA SM &lt;[email-masked]&gt;; Hb Liwa Ma &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; Sanjeeb Das &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5444782] - 9404385534 - Late C&amp;C
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div dir="ltr">Hi team, <br>
 <br>
Click &amp; Collect Order Delay<br>
 <br>
Order Number: 9404385534<br>
Tracking: 940438553499990001<br>
Order Date: Dec 4, 2022<br>
Store Code: 29004<br>
 <br>
Cx Placed the order on (Dec 4, 2022) and order still not ready at the store. Kindly check and assist. <br>
 <br>
Thanks &amp; Regards, <br>
Aws.</div>
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<blockquote class="x_freshdesk_quote">On Sat, 10 Dec at 11:25 PM <span class="x_separator">
, Stacey &lt;[email-masked]&gt; wrote:
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
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<div>Hi</div>
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Hannah UAE HB</div>
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<div>Hello, welcome to HomeBox!&#128075; I am Hannah, your support Bot.</div>
<div>مرحبا، شكراً للتواصل مع هوم بوكس! &#128075;، أنا هانا، بوت الدعم الخاص بك</div>
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Hannah UAE HB</div>
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<div>What language do you prefer? </div>
<div>ما هي اللغة التي تفضلها؟</div>
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<div>Type 1 for English</div>
<div>أدخل 2 للغة العربية</div>
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Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
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<div>✍️ Please enter your name</div>
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Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
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<div>Hello, what can we help you with today? &#128129;&#127995;</div>
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<div>1 - For help placing a new order</div>
<div>2 - Offers and Promotions</div>
<div>3 - To check order or delivery status</div>
<div>4 - For questions about returns or refund</div>
<div>5 - For complaints</div>
<div>6 - Check Store Locations</div>
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<div>Please reply with only a single digit corresponding to the option.</div>
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<div>Example Please reply only "3" to check order or delivery status.</div>
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<div>At anytime during the conversation if you wish to come back to main menu, please reply "/0".</div>
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Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
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<div>Please share with us your Order number (if you placed your order online) or Invoice Number if you made your purchase at store. Order number will be mentioned in your confirmation email.</div>
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<div>If you do not have an order or invoice number, please share the phone number you used while placing the order in format 0512345678</div>
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Hannah UAE HB</div>
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<div>[email-masked]</div>
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Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
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<div>Thank you, please now reply with single digit that corresponds to your question:</div>
<br>
<div>1. When will I get my Order?</div>
<div>2. Change the Delivery Date for my Order</div>
<div>3. Change my Delivery Address</div>
<div>4. Update alternate phone number for delivery</div>
<div>5. Question about Assembly of my furniture order</div>
<div>6. Complaint about Delivery of my order</div>
<div>7. I have another question about Delivery of my order</div>
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<div>Please only reply with a single digit. Example reply "1" to check the status of your order</div>
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Hannah UAE HB</div>
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<div>If you are checking about status of a Furniture Delivery Order, the order will be delivered on the date you selected at the time of placing your order.</div>
<br>
<div>For non furniture items deliveries take 3-5 working days.</div>
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<div>Our delivery partner will call you before arriving for delivery</div>
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Hannah UAE HB</div>
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<div>For us to investigate your issue further, we would require more information from you</div>
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Hannah UAE HB</div>
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<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please describe your question in 1 message. Please try to include as many details as possible in one message.</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Its been a week</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:13 PM, 10th Dec</div>
</td>
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<tr>
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<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you. If you have finished entering information now please reply 1. After you reply 1, I will begin processing your request.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:13 PM, 10th Dec</div>
</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:13 PM, 10th Dec</div>
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<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:13 PM, 10th Dec</div>
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<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:14 PM, 10th Dec</div>
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</td>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>9404385534</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:14 PM, 10th Dec</div>
</td>
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<tr>
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<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Hello, my name is Aws , Please give me a few moments while I review and process your request. I will get back shortly.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:21 PM, 10th Dec</div>
</div>
</td>
</tr>
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<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Thanks</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:21 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you for waiting, Stacey </div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:21 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
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<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We sincerely apologize for the inconvenience caused</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:21 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We will escalate this issue urgently to the concerned team to prepare your order as soonest</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:22 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I just want to know how long it will take</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:22 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please accept our apology for this delay</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:22 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>To pick up the item</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:22 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We will get back to you with updates within 48 hours</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:22 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Noted and thank you</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:22 PM, 10th Dec</div>
</td>
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<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you for your patience &amp; coopration, Stacey</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:23 PM, 10th Dec</div>
</div>
</td>
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<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:23 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Only this</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:24 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Thank you</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:24 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Ill be waiting your response</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:24 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">stacey</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cupcackes.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>After 48 hrs</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:24 PM, 10th Dec</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We will do our best tot resolve the issue as soonest</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:24 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:24 PM, 10th Dec</div>
</div>
</td>
</tr>
<tr>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td>
<table style="margin:10px auto; padding:0 20px; font-family:'Helvetica Neue',Helvetica,Arial,sans-serif; color:#333; line-height:1.4; margin:0px; min-width:100%">
<tbody>
<tr>
<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/687899944617840" rel="noreferrer" style="font-weight:500; color:#999; text-decoration:none">
Freshchat</a></span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
</blockquote>
</div>
</div>
<br>

</div>
</div>
</div>
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</blockquote></div>