Subject: New Reply Received - 9595637121 / Delivered to wrong address
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 17:44:10 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9595637121 / Delivered to wrong address  Ticket comment <div dir="auto">Thank you for the update. </div>
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<div>On Thu, 1 Dec 2022, 01:49 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Usha,<br><br>Thank you for writing back to us,</div>
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<div dir="ltr">We sincerely apologize to you for this delay,</div>
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<div dir="ltr">We have raised the issue to the courier team and they are checking on the delivery of your order and may call you to make sure that the order will be delivered to your correct address.</div>
<div dir="ltr">We are following up on your delivery and we are sorry to inform you that the order can not be canceled at this time.</div>
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<div dir="ltr">We would ask you to take the courier calls so we can assist you further to serve you and resolve this issue.</div>
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<div dir="ltr">Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your Friends,<br>The Homebox Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5299570