Subject: Note Added - [#5346373] 164641101 - Offer Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 26 Nov 2022 06:18:42 +0000

Hi ,    Faizal Maradeya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5346373    Subject:  164641101 - Offer Issue   Requester: Naushi Durrani    Note Content:   <div>
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<div dir="ltr">Dear zulema please check</div>
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<div dir="ltr">Thanks and Regards </div>
<div dir="ltr">Faizal Maradeya</div>
<div dir="ltr">057910040</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 26, 2022 4:26:40 AM<br>
<b>To:</b> Faizal Maradeya &lt;[email-masked]&gt;; Zulema Pereira &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5346373] - 164641101 - Offer Issue
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div dir="ltr">Hi Team,<br>
<br>
<strong>Offer Issue</strong><br>
<br>
Item Name &amp; Code: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fae%2Fen%2FKitchen%2FStorage%2FContainers-%2526-Jars%2FHOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L%2Fp%2F164641101%23&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0f99f8bb8c0444b1fce308dacf44e577%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638050192097727147%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=FZqsIePajnPBtfbLQNt86E1LbFytLQjRbrtxS6veYeY%3D&amp;reserved=0" rel="noreferrer">
Spectra Feast 2-Piece Container Set - 1 L</a> - 164641101<br>
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Issue Description: Items Should be B1G1 as mentioned in the time picture. However, when Cx is trying to avail of the offer the system calculates the 2 pieces' price and the offer is not working.</div>
<div dir="ltr">Kindly check and do the needful.<br>
<br>
Thanks &amp; Regards,<br>
AWS.</div>
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<blockquote class="x_freshdesk_quote">On Fri, 25 Nov at 10:31 PM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>Yes</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>Hello, welcome to HomeBox!&#128075; I am Hannah, your support Bot.</div>
<div>مرحبا، شكراً للتواصل مع هوم بوكس! &#128075;، أنا هانا، بوت الدعم الخاص بك</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>What language do you prefer? </div>
<div>ما هي اللغة التي تفضلها؟</div>
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<div>Type 1 for English</div>
<div>أدخل 2 للغة العربية</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>1</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>✍️ Please enter your name</div>
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<div>Naushi</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>Hello, what can we help you with today? &#128129;&#127995;</div>
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<div>1 - For help placing a new order</div>
<div>2 - Offers and Promotions</div>
<div>3 - To check order or delivery status</div>
<div>4 - For questions about returns or refund</div>
<div>5 - For complaints</div>
<div>6 - Check Store Locations</div>
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<div>Please reply with only a single digit corresponding to the option.</div>
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<div>Example Please reply only "3" to check order or delivery status.</div>
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<div>At anytime during the conversation if you wish to come back to main menu, please reply "/0".</div>
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<div>5</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I am sorry to hear you are facing issues you wish to complain about.</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please enter an email address where we can contact you</div>
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<div>[email-masked]</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>To help us understand the problem, please reply with the digit that best corresponds with the nature of your complaint</div>
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<div>1. Problem with a Product or Quality of Product</div>
<div>2. Complaint about Delivery</div>
<div>3. Complaint about Return or Refund</div>
<div>4. Complaint about Experience in Store</div>
<div>5. Complaint about another topic</div>
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<div>Please only reply with the digit that best corresponds to the nature of your query.
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<div>Example if you wish to compaint about delivery, please only reply "2".</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>5</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please describe below in one message your complaint.</div>
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<div style="color:#999999; font-size:11px; clear:right">09:49 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>The buy 1 get 1 didnt work, I was being charged for both the products full price</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>If you wish to add any further information regarding your complaint, please add here.</div>
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<div style="color:#999999; font-size:11px; clear:right">09:50 PM, 25th Nov</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>You are trying to order 2 pieces for this item, but the price is AED 50 instead of AED 25, correct?<br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fae%2Fen%2FKitchen%2FStorage%2FContainers-%2526-Jars%2FHOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L%2Fp%2F164641101%23&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0f99f8bb8c0444b1fce308dacf44e577%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638050192097727147%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=FZqsIePajnPBtfbLQNt86E1LbFytLQjRbrtxS6veYeY%3D&amp;reserved=0" rel="noreferrer">https://www.homeboxstores.com/ae/en/Kitchen/Storage/Containers-%26-Jars/HOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L/p/164641101#</a>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you. If you have finished entering information now please reply 1. After you reply 1, I will begin processing your request.</div>
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<div style="color:#999999; font-size:11px; clear:right">09:50 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>1</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</div>
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<div style="color:#999999; font-size:11px; clear:right">09:50 PM, 25th Nov</div>
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Hannah UAE HB</div>
<img src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</div>
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<div style="color:#999999; font-size:11px; clear:right">09:50 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>Hello, my name is Aws , Please give me a few moments while I review and process your request. I will get back shortly.</div>
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<div style="color:#999999; font-size:11px; clear:right">10:08 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We sincerely apologize for the inconvenience caused</div>
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<div style="color:#999999; font-size:11px; clear:right">10:09 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Hello Aws</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:09 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Kindly confirm with me if you want to order 2 pieces of this item or if you are trying to order a different item along with this</div>
<div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fae%2Fen%2FKitchen%2FStorage%2FContainers-%2526-Jars%2FHOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L%2Fp%2F164641101%23&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0f99f8bb8c0444b1fce308dacf44e577%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638050192097727147%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=FZqsIePajnPBtfbLQNt86E1LbFytLQjRbrtxS6veYeY%3D&amp;reserved=0" rel="noreferrer">https://www.homeboxstores.com/ae/en/Kitchen/Storage/Containers-%26-Jars/HOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L/p/164641101#</a></div>
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<div style="color:#999999; font-size:11px; clear:right">10:09 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I need these jars on buy one get one</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>I tried both ways</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>It was still charging me full price</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:10 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We are really sorry for this</div>
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<div style="color:#999999; font-size:11px; clear:right">10:10 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>I should get another jar set for free with this as i paid full amount</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:10 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>That is what i wanted</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>But there was a glitch in your app</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:10 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried same product, diff product, same value, less value</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:11 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>Everything</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:11 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We will forward this issue to the concerned team to fix the technical issue and we will get back to you on your email to inform you when it will be fixed so you can place your order</div>
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<div style="color:#999999; font-size:11px; clear:right">10:11 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>What about this order??</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:11 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>You should atleast send me this</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:11 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Did you placed your order already ?</div>
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<div style="color:#999999; font-size:11px; clear:right">10:11 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please allow me a moment and I will check on this for you.</div>
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<div style="color:#999999; font-size:11px; clear:right">10:11 PM, 25th Nov</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It got delivered today</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:12 PM, 25th Nov</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I can gove you order number</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:12 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I can see that you have already applied the offer in order 9402408718</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:12 PM, 25th Nov</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Yes</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:12 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>On diff jars set</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:13 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>You have placed the order for 4 items Spectra Feast 3-Piece Container Set - 1</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:13 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_96baa67ade22bdac65f9413068e982cce26276bb850b67b81a875e3383c45370/img_6sri5pcuha_a4fc442a6afee2e4775daa9d4b4d44d5344a44dda01ac2816bb015785b87fe4e.jpeg">
<div>These were also buy 1 get 1 and this was perfect</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:13 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>On this it worked</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:13 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_96baa67ade22bdac65f9413068e982cce26276bb850b67b81a875e3383c45370/img_brq5mbi9ka_3e7230cbec24723e202b70a9124e2787302f0f0858269427a34532e359fb3f94.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:13 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>You have paid for 2 items only and 4 were delivered</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:13 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>On this it didnt</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:13 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I wanted to apply on this too</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:13 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I want one more set as ur website says buy one get onf free</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:14 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I paid for one</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:14 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Where is my other set</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:14 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>There is no issue in your last order 9402408718 and it was delivered successfully and offer has been applied</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:15 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Because of your glitch, i had to pay full amount</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:15 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>No need to worry for the new item, we will forward this to the concerned team and we will get back to you when the issue will be resolved so you will be able to place a new order for the new item</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:15 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>There is a probl</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:15 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_96baa67ade22bdac65f9413068e982cce26276bb850b67b81a875e3383c45370/img_9rq3np961h_a3e64ae8b37b2825727b7749a7cd94fc075781b563dec8bb7b6e1d1849b82dc7.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:16 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>This says buy one get one</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:16 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Yes?</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:16 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Dont talk about other set, there is no problem with other set</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:16 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Dear Naushi i am not getting this</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:16 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I also wanted 2 sets of thi</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:16 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>You are not understanding what im saying</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:16 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>The other jars set, the offer worked fine</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>This jar set, it didnt work</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>So ofcourse there is a problem</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We would like to inform you that to avail of the "Buy 1 Get 1" Offer, you have to select the quantity as 2 then you will pay for 1 item only. Or you can select 2 different items marked with Buy 1 Get 1 then you will get the lowest priced item for free.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:17 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>10"000 times</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It was charging me full amount</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>For thr other set, you have set the quantity as 4, that is why you have paid for 2 only and received 4</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:17 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Thats why i selected only one</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>And i contacted uou</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:17 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Dear Naushi please allow me the chance to explain the offer</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:18 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I know</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Can you call please</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Im telling you, i added 2</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It charged me 50</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried again n again</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It was charging me 50</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>For those 2 sets</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>So i removed one</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We apologize to you for this but we can contact you via chat only</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:18 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Cox i didnt want to pay 50</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:18 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I wanted to avail the offer for this aet</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:19 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>In your last order 9402408718 there is no issue</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:19 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Are you not able to understand</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:19 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Are you even reading my msgs?</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:19 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Did you read what i explained above</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>.</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>.</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>.</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I am not able to understand if your complaint is regarding the last order or regarding placing a new order</div>
<div>Because i can see the same set in your last order but the quantity is 1</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:20 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried everything</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>OFCOURSE</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I apologize to you but i can not read the msg that you are replying to</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:20 PM, 25th Nov</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Cox it was charging me full amount for both</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried again n again</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:20 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We apologize to you for this</div>
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<div style="color:#999999; font-size:11px; clear:right">10:21 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried same product, diff product, same value, less value</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:21 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I tried everything</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:21 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We will forward the issue for this set to the team and they will fix soon</div>
<div><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homeboxstores.com%2Fae%2Fen%2FKitchen%2FStorage%2FContainers-and-Jars%2FHOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L%2Fp%2F164641101&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0f99f8bb8c0444b1fce308dacf44e577%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638050192097727147%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=HWRa0gbGmDJkeTtzbJRl%2BtY%2B3CrbcTd1P2yoJcgjaaM%3D&amp;reserved=0" rel="noreferrer">https://www.homeboxstores.com/ae/en/Kitchen/Storage/Containers-and-Jars/HOME-BOX-Spectra-Feast-2-Piece-Container-Set---1-L/p/164641101</a></div>
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<div style="color:#999999; font-size:11px; clear:right">10:21 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It was not letting me buy two of this swt on offer</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:21 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We are sorry to inform you that we can not send any extra quantity for the order 9402408718</div>
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<div style="color:#999999; font-size:11px; clear:right">10:21 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>At this time, you can place a new order after fixing the issue</div>
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<div style="color:#999999; font-size:11px; clear:right">10:22 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We will get back to you on your email when the offer issue for item (Spectra Feast 2-Piece Container Set - 1 L) will be fixed so you can place a new order and avail the Buy 1 get 1 Offer</div>
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<div style="color:#999999; font-size:11px; clear:right">10:23 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you for your patience &amp; coopration, Naushi</div>
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<div style="color:#999999; font-size:11px; clear:right">10:23 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
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<div style="color:#999999; font-size:11px; clear:right">10:23 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>My issues hasnt been resolved.. Thankyou</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:24 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Dear Naushi,</div>
<div>The issue will be fixed then you can place a new order to avail the offer on this set</div>
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<div style="color:#999999; font-size:11px; clear:right">10:25 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>For your last order, the quantity of this set was 1 and we can not send any extra quantity</div>
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<div style="color:#999999; font-size:11px; clear:right">10:26 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>So should i return this back</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:26 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Cox i paid full</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:26 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We apologize to you for this but you had to inform us before placing the order to assist you and resolve the issue</div>
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<div style="color:#999999; font-size:11px; clear:right">10:26 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Ok, please let me know once fixed</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:27 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Yes you can return that item if you want or you can return the full order and place a new one</div>
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<div style="color:#999999; font-size:11px; clear:right">10:27 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Ill return this</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:27 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>You can return household item purchased online through the below channels:<br>
<br>
1: You can book the return online within 30 days. You can log into your account and go to Order History. Click on """"Order number"""". From that page, you can see an option to return an item. Just click on the box and follow the instructions. or you can share
 order ID and spacific item ID so we can place a return request on your behalf.<br>
<br>
2: You can also drop off your return to any Homebox store across the UAE within 14 days: Wrap your returns in their original packaging and bring the invoice to any Homebox store in the UAE.<br>
<br>
We would like to inform you that after placing a return request it will take 3-5 business days to collect and 2 - 3 business days to reach our warehouse and take 1 - 2 business days from the time we receive your return to conduct a quality check and issue your
 refund.</div>
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<div style="color:#999999; font-size:11px; clear:right">10:27 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Sure, we will get back to you on your email when this issue will be resolved</div>
<div>[email-masked]</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">10:27 PM, 25th Nov</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">naushi</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/fish.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Thankyou</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">10:27 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Again, please accept our apology for the inconvenience</div>
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<div style="color:#999999; font-size:11px; clear:right">10:27 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
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<div style="color:#999999; font-size:11px; clear:right">10:29 PM, 25th Nov</div>
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Aws</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/A.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>Please feel free to come back and chat with us if you have any queries in the future.<br>
My name is Aws and have a wonderful day!</div>
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<div style="color:#999999; font-size:11px; clear:right">10:31 PM, 25th Nov</div>
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<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
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