Subject: Note Added - [#5242388] 160033878 - Item Query
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 14:36:31 +0000

Hi ,    Zulema Pereira added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5242388    Subject:  160033878 - Item Query   Requester: Jamal Issa Aazar    Note Content:   <div class="WordSection1">
<div class="MsoNormal">FYI</div>
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<a id="OWAAMBC6F3250725E443392BB87A52E910AA9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Qusra Kulsum</span></a> please add in description as well</div>
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<div>From: Vijetha Joseph &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, November 11, 2022 6:31 PM<br>
<b>To:</b> Zulema Pereira &lt;[email-masked]&gt;<br>
<b>Cc:</b> Pradeep Kumar &lt;[email-masked]&gt;; Faizal Maradeya &lt;[email-masked]&gt;; Qusra Kulsum &lt;[email-masked]&gt;; Bimalini Parida &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5242388] - 160033878 - Item Query</div>
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<div class="MsoNormal">Dear Zulema,</div>
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<div class="MsoNormal">It’s not an Anti- fire product . Please update the same into the below items on website. Thank you
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="473" style="width:355.0pt;border-collapse:collapse">
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<div class="MsoNormal"><span style="color:black">Item Code</span></div>
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<td width="401" style="width:301.0pt;border:solid windowtext 1.0pt;border-left:none;background:#D9D9D9;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><span style="color:black">Item Description</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">160033877</span></div>
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<td width="401" style="width:301.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><span style="color:black">P-Digital Home Safe(Small)W/Money Slot- Dark Grey</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">160033878</span></div>
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<td width="401" style="width:301.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><span style="color:black">P-Digital Home Safe(Medium) W/LED-Dark Grey</span></div>
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<div class="MsoNormal" align="right" style="text-align:right"><span style="color:black">160033879</span></div>
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<td width="401" style="width:301.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:14.5pt">
<div class="MsoNormal"><span style="color:black">P-Digital Home Safe(Large)W/Fingerprint reader &amp; Shelf-Granite</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Item Name and Code:
<a href="https://www.homeboxstores.com/ae/en/Bedroom/Home-Safes/HOME-BOX-Digital-Home-LED-Safe---Medium/p/160033878" rel="noreferrer">
Digital Home LED Safe - Medium</a> </span></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Vijetha Joseph</div>
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<b>From:</b> Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, November 11, 2022 8:51 AM<br>
<b>To:</b> Bimalini Parida &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vijetha Joseph &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Pradeep Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qusra Kulsum &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5242388] - 160033878 - Item Query</div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Item Features Enquiry</span></strong><br>
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Item Name and Code: <a href="https://www.homeboxstores.com/ae/en/Bedroom/Home-Safes/HOME-BOX-Digital-Home-LED-Safe---Medium/p/160033878" rel="noreferrer">
Digital Home LED Safe - Medium</a> - 160033878</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Cx wants to know if the safe is Anti-fire or not.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly check and assist.</span></div>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, November 11, 2022 12:15 AM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Zulema Pereira &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5242388] - 160033878 - Item Query</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
 <br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Item Features Enquiry</span></strong><br>
 <br>
Item Name and Code: <a href="https://www.homeboxstores.com/ae/en/Bedroom/Home-Safes/HOME-BOX-Digital-Home-LED-Safe---Medium/p/160033878" rel="noreferrer">
Digital Home LED Safe - Medium</a> - 160033878</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Cx wants to know if the safe is Anti-fire or not.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly check and assist.<br>
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Thanks &amp; Regards<br>
Aws</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 11 Nov at 12:12 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Jamal, Thank you for contacting us, We are sorry to inform you that we do not have this information at this time. We have forwarded your query to the concerned team and
 we will get back to you with an update soon. We appreciate your patience.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5242388:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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