Subject: Note Added - [#5241356] 156165985 - Item Details
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 04:49:43 +0000

Hi ,    Zulema Pereira added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5241356    Subject:  156165985 - Item Details   Requester: Nikola    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi team will correct the same </div>
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<div class="MsoNormal">Assembly provided to Yes</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, November 11, 2022 2:42 AM<br>
<b>To:</b> Faizal Maradeya &lt;[email-masked]&gt;; Zulema Pereira &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5241356] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Item Details</span></strong><br>
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Item Name &amp; Code: <a href="https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985" rel="noreferrer">
Agata Bookcase</a> - 156165985<br>
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Issue Description: The item is a Furniture item and will be delivered &amp; assembled by the furniture delivery team but in the item details it is mentioned that assembly is not provided.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly check the attached and do the needful.<br>
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Thanks &amp; Regards,<br>
AWS.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 11 Nov at 2:37 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Nikola,<br>
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Thank you for reaching out to us,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We apologize for the inconvenience caused,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that
<a href="https://www.homeboxstores.com/ae/en/Living-Room/Media-Units-%26-Storage/Book-Cases/HOME-BOX-Agata-Bookcase/p/156165985" rel="noreferrer">
Agata Bookcase</a> is a furniture item and our delivery team will deliver and install the item in your home on the delivery date.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We will forward this to the concerned team to fix it on the website. Thank you for shopping with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to contact us for any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5241356:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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