Subject: New Reply Received - 9594105353 - Delivery Charge
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 05:54:09 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9594105353 - Delivery Charge  Ticket comment <div dir="auto"></div>
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<div>On Mon, Nov 7, 2022, 03:46 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Khadija,<br><br>Thank you for reaching out to us,</div>
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<div dir="ltr">We apologize for the inconvenience caused,</div>
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<br>We can see that order 9594105353 has been placed on 06/11/2022 for a household item and the order total is AED 59.00 including the delivery charge.</div>
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<div dir="ltr">Kindly note that the delivery charge for Household items is 9 AED.<br>You will get free delivery for Household items if Household items in your order were more than 299 AED only.</div>
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<div dir="ltr">Your household item in your order is less than AED 299 which is why you did not get free delivery for this order.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.<br>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044004240948'>Screenshot_20221106-230702_Home Box.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5220113