Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 06 Nov 2022 08:13:35 +0000

Hi Aws Adra,  The customer has responded to the ticket.  Delivery  Ticket comment <img alt="image6.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDIwNDUxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.czi8i1KkLg-X1HHV32oVB5-Eow1oKdmQCNaNBHrNBO4" data-id="2044004204517"><br>Dear <div>Please find above the order details </div>
<div>This is to inform you again that the delivery service from a home box is very very poor need to improve allot in order to get customer satisfaction </div>
<div>Still waiting for my bed frame as only mattress is delivered so far .. quite disappointing <br><div dir="ltr">Muneer Ahmed </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 6 Nov 2022, at 4:19 AM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5095545</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Aws Adra : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Muneer,</div>
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<br>Thank you for contacting us. <br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Please share with us your invoice picture so we can assist you further.</div>
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<br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5095545